Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Douglas Leonard

Poland

Summary

Dynamic retail professional with a proven track record at Pepsico/Fritolay, excelling in customer satisfaction and sales growth. Skilled in effective communication and training, I consistently achieved sales goals while fostering team collaboration and loyalty. My attention to detail and innovative merchandising strategies enhanced store presentation and boosted revenue.


Overview

36
36
years of professional experience
1
1
Certification

Work History

Retail Sales Specialists

Pepsico / Fritolay
03.2021 - Current
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
  • Consistently met or exceeded individual sales goals while contributing to overall store success.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Developed strong relationships with customers, resulting in repeat business and loyalty.
  • Boosted sales revenue through effective upselling and cross-selling techniques.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Trained new staff members on company policies, procedures, and best practices for retail sales success.

Grocery Manager

Giant Eagle
01.1990 - 03.2021
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Conducted regular performance evaluations to identify areas for improvement within the team.

Education

High School Diploma -

Canfield High School
Canfield, OH
06-1993

Skills

  • Multitasking efficiency
  • Problem-solving
  • Effective communication
  • Time management capabilities
  • Training and mentoring
  • Management
  • Attention to detail focus
  • Marketing strategies
  • Shrink reduction
  • Teamwork
  • Friendly and outgoing
  • Time management

Certification

  • Certified DOT driver

Timeline

Retail Sales Specialists

Pepsico / Fritolay
03.2021 - Current

Grocery Manager

Giant Eagle
01.1990 - 03.2021

High School Diploma -

Canfield High School

Similar Profiles

CREATE PROFILE