Christian Mcintosh
Georgetown,KY
Summary
Dynamic retail professional with a strong focus on multitasking efficiency and effective communication. Experienced in leading sales initiatives and collaborating with teams to achieve targets while ensuring a positive shopping experience for customers.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced Heavy Equipment Operator skilled at moving materials, digging trenches, burying conduits, and lifting components.
Overview
7
7
years of professional experience
Work History
Retail Sales Specialist
Lowes Home Improvment
04.2020 - Current
- Guided customers in product selection, enhancing satisfaction and driving sales.
- Managed inventory levels, ensuring optimal stock availability for customer needs.
- Trained new team members on customer service protocols and product knowledge.
- Implemented merchandising strategies to improve product visibility and accessibility.
- Collaborated with management to develop promotional events that increased foot traffic.
- Analyzed sales data to identify trends, informing future inventory decisions.
- Led seasonal sales initiatives, coordinating staff efforts to maximize results.
- Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Identified opportunities for upselling complementary items during interactions with clients.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Supported store marketing initiatives through participation in promotional events and merchandising activities.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Handled in-store purchase payment processing with cash and credit cards.
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Drywall Installer
Wildcat Drywall
01.2020 - 12.2020
- Installed drywall panels with precision, ensuring seamless finishes and structural integrity.
- Operated hand and power tools to cut, shape, and install drywall efficiently.
- Collaborated with team members to coordinate workflow and meet project deadlines.
- Conducted inspections of completed work to maintain quality standards and compliance.
- Prepared work area, tools and equipment for job site.
- Completed installation of drywall sheets on commercial and residential properties.
- Performed accurate cuts around electrical outlets, plumbing fixtures, and windows for seamless integration of drywall panels into existing structures.
- Finished and trimmed drywall with professional-level quality.
- Used diverse variety of tools and equipment for safe installation of drywall.
- Minimized safety risks by properly using tools, equipment, and personal protective gear during installations.
- Achieved smoother drywall surfaces by skillfully applying joint compounds and tapes.
- Consistently received positive feedback from clients due to high-quality workmanship, attention to detail, and professionalism.
- Secured lasting wall structures by expertly fastening metal or wooden studs prior to drywall installation.
- Enhanced client satisfaction by maintaining a clean and organized worksite throughout the installation process.
- Enhanced team productivity with effective communication and coordination on large-scale commercial projects.
- Screwed metal and wooden studs into frames.
- Read and interpreted schematics and blueprints to lay tiles and drywall in correct places.
- Adapted to various construction environments, successfully installing drywall in both new builds and renovations.
Education
No Degree - Carpentry
Bluegrass Community And Technical College
Lexington, KYSkills
- Multitasking efficiency
- Problem-solving
- Effective communication
- Time management capabilities
- Attention to detail focus
- Team building
- Team collaboration aptitude
- Financial goals
- Partner collaboration
- Sales target achievement
- Teamwork and collaboration
- Customer engagement
- Relationship building
- Flexible schedule
- Product knowledge
- Conflict resolution
- Professional appearance
- Cutting techniques
- Excellent work ethic
- Worksite safety
- Driver's license
- OSHA compliance
- Results-driven
- Construction
- Framing
- Attentive to detail
- Reliable and consistent
- Blueprint reading
- Multitasking
- Problem-solving abilities
Timeline
Retail Sales Specialist
Lowes Home Improvment
04.2020 - Current
Drywall Installer
Wildcat Drywall
01.2020 - 12.2020
No Degree - Carpentry
Bluegrass Community And Technical College