Douglas Macke

• Created and maintained quality management systems to align with industry standards.
• Implemented new quality assurance and customer service standards.
• Monitored staff organization and suggested improvements to daily functionality.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Recorded, analyzed, and distributed statistical information.
• Inspected products and worker progress throughout production.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Review final sample requirements for completed projects.
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Lead inspector on complex construction project.

Complete preliminary surveys and construction staking.

Recorded daily work diaries and pay for construction projects.

Completed mandatory math, plan reading and bridge reading courses.

Assisted maintenance operations during down time.

Conducted quality testing on concrete paving.

Updated concrete admixture venders to maintain approval for concrete paving project.

Develop maturity curves for concrete patching projects.

• Handled administrative requirements, maintained records and submitted operational reports.
• Coordinated activities of subordinate personnel to support mission success.
• Led team in developing strategic plans to meet operational objectives.
• Trained and mentored personnel in combat operations and tactics.
• Monitored and assessed mission progress and provided updates to command.
• Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.