Douglas McCullough
Heath,OH
Summary
Productive Pharmacy team leader with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency.
Overview
31
31
years of professional experience
Work History
Pharmacy Team Leader
Kroger Pharmacy
09.2017 - Current
- Developed strong relationships with patients, fostering trust and loyalty to the pharmacy.
- Managed inventory levels, ensuring adequate stock of medications while minimizing waste and costs.
- Implemented quality assurance measures for accurate record-keeping and regulatory compliance.
- Established a positive work environment by promoting open communication, teamwork, and employee engagement.
- Resolved complex insurance issues, working diligently with insurers to ensure timely coverage approvals for patients'' medications.
- Maintained high standards of cleanliness, organization, and safety within the pharmacy workspace.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Closely monitored department performance metrics.
Pharmacy Team Leader
Kroger Pharmacy
05.2008 - 09.2017
Pharmacy Team Leader
Kroger Pharmacy
05.2001 - 05.2008
Pharmacy Coordinator
Kroger Pharmacy
05.1997 - 05.2001
Pharmacy Team Leader
Kroger Pharmacy
03.1993 - 05.1997
Education
Bachelor of Science - Pharmacy
Ohio State University
Columbus, OH06.1992
Skills
- Record Keeping
- Interpersonal Communication
- Decision Making
- Customer Service
- Team Leadership
- Regulatory Compliance
- Quality Assurance
- Budget Management
- Time Management
- Organizational Skills
- Workflow Optimization
- Pharmacy Sales
Accomplishments
Certified Diabetic Educator who started the monthly meetings with diabetics enrolled in QCP insurance from Zanesville Ohio.
Custom
Discovered a setting in TRex Pharmacy computer system that saved Kroger thousands of dollars in reimbursement.
Timeline
Pharmacy Team Leader
Kroger Pharmacy
09.2017 - Current
Pharmacy Team Leader
Kroger Pharmacy
05.2008 - 09.2017
Pharmacy Team Leader
Kroger Pharmacy
05.2001 - 05.2008
Pharmacy Coordinator
Kroger Pharmacy
05.1997 - 05.2001
Pharmacy Team Leader
Kroger Pharmacy
03.1993 - 05.1997
Bachelor of Science - Pharmacy
Ohio State University