Douglas Miller
Henderson,NV
Summary
Experienced customer service professional with a strong background in remote customer service roles. Skilled in handling customer inquiries and resolving issues over the phone. Proficient in using computer systems and software to provide excellent service to customers.
Overview
92
92
years of professional experience
1
1
Certification
Work History
Remote Customer Service Representative
ABC Company
03.2015 - 01.2107
- Handled incoming customer calls and provided assistance with product inquiries, order processing, and issue resolution
- Maintained a high level of customer satisfaction by addressing customer concerns promptly and professionally
- Utilized computer systems and software to access customer information, process orders, and update customer accounts
Remote Call Center Agent
Corporation
08.2018 - 01.2020
- Answered customer calls in a timely and courteous manner to assist with inquiries and resolve issues
- Demonstrated strong communication skills to effectively convey information and provide solutions to customer problems
- Utilized computer systems for data entry, call logging, and accessing customer records
Education
High school or equivalent -
Beverly Hills High School
Beverly Hills, CASkills
- Excellent verbal and written communication skills
- Strong customer service and problem-solving abilities
- Proficient in using computer systems and software
- Ability to work independently and efficiently in a remote setting
- Detail-oriented and organized in managing customer interactions
- Warehouse experience
- Driving
- Cleaning
- Packaging
- Security
- Communication skills
- Sales
Certification
- Customer Service Certification
- Computer Skills Training Course
- Guard Card
Additionalinformation
US for any employer, Available upon request.
Timeline
Remote Call Center Agent
Corporation
08.2018 - 01.2020
Remote Customer Service Representative
ABC Company
03.2015 - 01.2107
High school or equivalent -
Beverly Hills High School