Douglas Miller
Saulsville, WV
Summary
Dynamic Store Manager with a strong focus on customer service, team leadership, and operational excellence. Proven track record of inspiring teams to achieve sales targets and enhance the overall shopping experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Speedway LLC
Oceana, WV
01.2026 - 02.2026
- Managed daily store operations to ensure high customer satisfaction and operational efficiency.
- Trained and supervised staff in customer service standards and merchandise presentation.
- Implemented inventory control procedures to maintain optimal stock levels and reduce shrinkage.
- Conducted regular staff performance evaluations, providing constructive feedback for improvement.
- Monitored financial performance and identified opportunities for cost-saving initiatives.
Store Manager
7-Eleven Inc.
Charleston, WV
03.2014 - 01.2026
- Trained new store managers on operational procedures and customer service standards.
- Developed and implemented training programs to enhance team performance and sales techniques.
- Conducted assessments of store operations to identify areas for improvement and efficiency gains.
- Managed financial aspects of store operations, including budget planning and accurate record-keeping.
- Analyzed sales data to identify trends and adjust inventory accordingly.
Education
PreMed
Southern Community And Technical College
LoganSkills
- Customer service
- Inventory management
- Operational efficiency
- Team leadership
- Staff training
Accomplishments
- Increased sales by 30% by coaching staff members on new merchandising standards.
- Managed a store that exceeded company expectations for 10 years.
- Achieved the 6th place national store ranking for pizza push day.
Certification
- Certified Store Leader Coach, 7-Eleven - 3 Years
- Food Manager Certificate- 8 Years.
Timeline
Store Manager
Speedway LLC
01.2026 - 02.2026
Store Manager
7-Eleven Inc.
03.2014 - 01.2026
PreMed
Southern Community And Technical College