Douglas Robbins
Longwood
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
Holiday Inn Club Vacations at Orange Lake Resort
Kissimmee
10.2019 - Current
- Engaged guests to understand vacation needs and preferences.
- Presented resort offerings and benefits to potential clients.
- Conducted property tours showcasing amenities and features.
- I am part of a top tier signature sales team. (Top 10 percent in the company)
- Consistently a 45-50 percent closer, winning many awards within the company
Sales Consultant
Sheraton Vistana Resort
Orlando
02.2005 - 06.2019
- Engaged guests to understand vacation needs and preferences.
- Presented resort offerings and benefits to potential clients.
- Conducted property tours showcasing amenities and features.
- Broke many company records, was part of a special team (Top 3 representatives) and held that position for 12 straight years.
- Earned the top representative in the resort 9 years in a row
Sales Manager
International Diamond Center
Clearwater
05.2002 - 05.2005
- Led sales team in achieving targets for luxury jewelry collections.
- Developed training programs for new sales staff on product knowledge.
- Collaborated with marketing to create promotional campaigns for key events.
- Consistently exceeded goal expectations at a personal and store level.
General Sales Manager
Robbins Diamonds
Philadelphia
08.1992 - 06.2002
- Directed sales strategies to enhance customer engagement and satisfaction.
- Managed a diverse team to achieve sales targets and improve performance.
- Developed training programs for staff to elevate product knowledge and service skills.
- Assisted the owner in purchasing of all goods and services for the company
Education
Bachelor of Science - Communications And Broadcasting
Rider University
Trenton, NJ 08.1990 - 05.1994
Cheltenham High School
Wyncote, PASkills
- Communication skills that are critical and essential for success
- Extremely goal driven and self motivated
- Commitment to providing excellent customer service, follow up, and support for my clients
Timeline
Sales Consultant
Holiday Inn Club Vacations at Orange Lake Resort
10.2019 - Current
Sales Consultant
Sheraton Vistana Resort
02.2005 - 06.2019
Sales Manager
International Diamond Center
05.2002 - 05.2005
General Sales Manager
Robbins Diamonds
08.1992 - 06.2002
Bachelor of Science - Communications And Broadcasting
Rider University
08.1990 - 05.1994
Cheltenham High School