Douglas Rusch
Denver,CO
Summary
Results-driven senior underwriting professional with expertise in identifying and resolving operational inefficiencies. Proven track record in managing projects that deliver immediate impact and support long-term strategic goals. Strong analytical skills combined with technical knowledge of Ondeck enhance project management capabilities. Committed to driving bottom-line results through effective business communication and critical thinking.
Overview
6
6
years of professional experience
Work History
Senior Underwriting Analyst
OnDeck
Denver, CO
05.2023 - Current
- Managed over 15 internal projects and data requests to drive process improvements via Ops OSS since 2/24, with both Headway and Ondeck.
- I took part in a data course hosted by Zach Watkins and Michael Roddy to learn how to create SQL queries, execute projects in Google Sheets, and present my findings to ops management.
- I worked with Stacey Sulken to improve Headway processes by identifying gaps in Headway Portal case creation, pulling data for AFO offer caps, and building multiple tracking queries for management use.
- I worked closely with David Simmons and Tim Kelly to pull the preliminary data used to launch LP Reimagined. I provided data support until the project's final state was reached, in order to ensure a successful business impact.
- Exceeded daily production and quality expectations while providing support and training to new team members.
- Managed Ondeck's legacy equipment finance book and relationship with our third-party servicing partner, Orion, to drive bottom-line results through reviewing collections, settlements, and day-to-day partner needs.
Junior Underwriting Analyst
OnDeck
Salt Lake City, UT
02.2022 - 05.2023
- I’ve learned how to examine creditworthiness based on the merchant’s bank data, business credit, personal credit, and more.
- Helped my managers by running team calibrations and proposing internal policy revisions to provide customer experience enhancements, while reducing internal friction.
- Exceeded daily production and quality expectations.
Junior Underwriter
The Business Backer
Denver, CO
09.2021 - 02.2022
- I learned the basics of rule-based underwriting while exceeding production and quality expectations.
Junior and Senior Loan Operations Analyst
OnDeck
Denver, CO
12.2018 - 09.2021
- I looked at merchant bank statements and application information to identify gaps in information, and calculate revenue.
- I assessed bank data for fraud and AML concerns.
- I participated in Ondeck's PPP loan processing and ensured the quality of the information sent to the SBA, while managing daily policy updates.
Education
Bachelor of Science - Economics
Rutgers University
New Brunswick, NJ05-2018
Skills
- Data analysis
- SQL querying
- Process improvement
- Google Sheets / Excel
- Effective communication
- Training and mentoring
- Project management
- Attention to detail
- Problem solving
- Risk assessment
Timeline
Senior Underwriting Analyst
OnDeck
05.2023 - Current
Junior Underwriting Analyst
OnDeck
02.2022 - 05.2023
Junior Underwriter
The Business Backer
09.2021 - 02.2022
Junior and Senior Loan Operations Analyst
OnDeck
12.2018 - 09.2021
Bachelor of Science - Economics
Rutgers University
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