Douglas Sellers
York,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively collectively or unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver/Customer Sales Associate
Sherwin-Williams
Rock Hill, SC
04.2013 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Provided feedback from customers regarding product performance or other issues that could be addressed by the company.
- Verified accuracy of items loaded onto truck against shipping documents.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Assisted customers with product selection, ensuring the correct size and color was selected.
- Addressed customer inquiries regarding products, services, and promotions in a timely manner.
- Maintained accurate records of sales transactions using the store's POS system.
- Developed relationships with regular customers by providing exceptional service during each interaction.
- Resolved customer complaints quickly and efficiently while maintaining professionalism at all times.
Education
High School Diploma -
Northwestern High School
Rock Hill, SC06-2009
Some College (No Degree) - Middle School Education
Winthrop University
Rock Hill, SCSkills
- Quality Assurance
- Excellent Customer Service
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Leadership
- Detailed Oriented
- proficient in Microsoft Office
Affiliations
- Youth coach and mentor
- Local athletic skills development leader
Accomplishments
- Recipient of the employee spotlight award in recognition for excellent employee and customer service
- Lead Driver position
Certification
- DOT certified
References
References available upon request.
Timeline
Delivery Driver/Customer Sales Associate
Sherwin-Williams
04.2013 - Current
High School Diploma -
Northwestern High School
Some College (No Degree) - Middle School Education
Winthrop University