Douglas Tyrrell
Manassas,VA
Overview
7
7
years of professional experience
Work History
Data Entry Specialist
Drug Enforcement Administration
02.2022 - Current
- Maintain and update electronic database records by identifying and correcting discrepancies to ensure data integrity
- Verified duplicate records and resolved discrepancies to streamline data management processes and improve data quality
- Checked documentation for accuracy and completeness while processing information into customer systems promptly
- Analyzed investigative reports and source documents to extract relevant data for accurate entry, enhancing data utility
Venue Operations Coordinator
Live Nation Entertainment
04.2021 - 12.2021
- Coordinated with venue operations team to execute events seamlessly; Managed event logistics, including equipment management and setup/breakdown of events
- Championed venue maintenance and renovation projects for effective operations; Developed and managed event timelines and schedules to ensure smooth event execution
- Collaborated with internal departments, including marketing and ticketing, for successful event planning; Attended pre-event meetings with clients and vendors to coordinate event details
- Created and executed operational procedures and policies to meet industry standards; Organized staff and contractors for events and maintenance projects, achieving optimal staffing levels.
- Partnered with local authorities to ensure safety and security regulations compliance; Maintained meticulous records of venue operations and event expenses, utilizing detailed record-keeping and accounting skills
Game Day Operations Specialist
Radford University Athletic Department
02.2020 - 03.2020
- Planned and executed all aspects of game-day operations, including ticketing, parking, concessions, and game-day promotions, to ensure a seamless fan experience
- Oversaw game-day operations for venue and facility management, including maintenance, repairs, and upgrades; participated in special projects enhancing game-day operations, such as capital improvement initiatives or special events
- Developed and maintained relationships with vendors and contractors to ensure timely and cost-effective delivery of goods and services; implemented procedures and policies for efficient game-day operations
- Utilized communication and interpersonal skills to deliver exceptional customer service and effectively resolve customer concerns during game-day operations
Event Staff Security
Live Nation Entertainment
05.2019 - 09.2019
- Coordinated security efforts with event staff, including management and fellow security team members, to ensure safety of patrons through effective communication.
- Monitored crowds and responded to security threats, employing de-escalation techniques and conflict resolution skills to maintain order and prevent disturbances during events.
- Identified safety hazards and mitigated risks by performing security checks and implementing safety measures; managed access control to restrict entry to authorized personnel.
Education
Bachelor of Science - Sports Management
Roanoke College
Salem, VA05-2020
Skills
- Data Analysis
- Process Improvement
- Workflow Optimization
- Inventory Management
- Project Management
- Customer Service
- Microsoft Office Suite
- Google Suite
- Data Visualization
- Problem-solving
- Team Collaboration
- Regulatory Compliance
- Leadership
- Business acumen
- Event Management
Timeline
Data Entry Specialist
Drug Enforcement Administration
02.2022 - Current
Venue Operations Coordinator
Live Nation Entertainment
04.2021 - 12.2021
Game Day Operations Specialist
Radford University Athletic Department
02.2020 - 03.2020
Event Staff Security
Live Nation Entertainment
05.2019 - 09.2019
Bachelor of Science - Sports Management
Roanoke College