Douglas Wasikye
Gaithersburg,MD
Summary
Highly motivated IT professional with a Bachelor's degree in Information Technology with experience in consulting and project management. Proven ability to translate business needs into effective IT solutions, leading cross-functional teams to deliver projects on time and within budget.
Overview
9
9
years of professional experience
Work History
Youth Services Team Coordinator
City Of Gaithersburg
2015.05 - Current
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Supervised 15 co-workers.
Consultant
Shapiro And Duncan
2022.08 - 2023.09
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members, fostering collaborative and supportive work environment.
Education
Bachelor of Science - Information Technology
Towson University
Baltimore, MDSkills
- Team motivation
- Schedule Management
- Meeting leadership
- Troubleshooting skills and problem solving
- Critical Thinking
- System Administration
- Network and Security
- Data Entry
- Data Collection
- Computer Diagnostic
- Technical knowledge and skills
- Programming & Quality Control: C++, Java, Java Script, HTML, CSS, Python, Linux, Unix, PHP, Ruby, SQL, Microsft Office
Technical Projects
Towson University Packet Tracer Analysis — Project Manager
• Developed a network with a switched based server to allow multiple devices such as PCs and laptops on the network to utilize.
• Attached switches from server to the routers to ensure internet connectivity for PCs and laptops.
• Assigned IP addresses and subnet masks to the routers. This will identify each router and allow the identification of the host and network part of the IP addresses.
• Assigned a gateway, IP addresses, and subnet masks to the PCs, laptops, and server. In addition to identifying each device on the server, this will allow each device to communicate with each other
• Simulated both a DoS attack and an ARP spoofing attack on a self-created network to demonstrate risk and attack mitigation.
Timeline
Consultant
Shapiro And Duncan
2022.08 - 2023.09
Youth Services Team Coordinator
City Of Gaithersburg
2015.05 - Current
Bachelor of Science - Information Technology
Towson University
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