Douglas A. Major Jr.
Cincinnati
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies, remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guardary, and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
17
17
years of professional experience
Work History
Sales Manager
Super Health Center
01.2016 - Current
- Conducted domestic and international sales
- Grew brands in an omnichannel distribution model
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Increased sales revenue by developing and implementing effective sales strategies.
- We have built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
Owner
A&C Environment Enhancements
08.2011 - 12.2015
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those market needs.
Sales Associate
ADT Security Systems
05.2014 - 11.2014
- Provided security urgency needs by exposing risks.
- Generated the appropriate plan of attack and executed it.
- Stimulate a network of businesses to develop security needs.
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Customer Protection Officer
G4S Security Solutions
06.2009 - 08.2011
- Enhanced security measures by conducting thorough site assessments and identifying potential risks.
- Maintained accurate records of daily activities, incidents, and investigations for future reference and analysis.
- Provided exceptional customer service while maintaining a secure environment for clients and visitors.
- Collaborated with local law enforcement agencies to ensure effective communication and response during emergency situations.
- Reduced the incidence of theft and vandalism by implementing proactive surveillance techniques and patrol routines.
Security Shift Lead
Allied Barton Security
08.2008 - 05.2009
- Checked the identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted as the supervisor of the third shift two nights a week and shift lead every other night.
- Responded to alarms detected by Base Security (A. D. T.)
- Operated Base Control and camera systems.
- Controlled dock access from 0500 to 0600 on weekdays
- Improved communication between team members for efficient incident reporting and resolution.
- Trained new security personnel, resulting in better performance on the job.
Education
Masters of Christian Ministry - Ministry
Oral Roberts University
Tulsa, OK08-2026
Bachelor of Arts - Theology
Life Christian University
Lutz, FL07-2024
No Degree - Criminal Justice
Sinclair Community College
Dayton, OHSkills
- Secret Security Clearance
- Clean Background
- Second Class Swimmer
- Expert Pistol Shot
- Loss Prevention Certified
- Prior Army and Navy experience
- Bachelors Degree
- Done Security at Multiple Churches
- Friday Night Steel at the Fairfield Shooting Range
- Attending Hood's Handgun Training in October
- Staying calm and aware during Emergencies
Accomplishments
- Summa Cum Laude
- Naval Accommodation from the Rear Admiral of the Navy and Great Lakes Training Command
- Completed Supervisor training courses, along with online security courses
- Completed a 40-hour course and passed a 200-question test to become a Custom Protection Officer
- Loss Prevention Certified
- Accommodation from the Delhi Police Department while I was a Police Explorer
- Second Class swimmer
- Expert Pistol Shot.
Timeline
Sales Manager
Super Health Center
01.2016 - Current
Sales Associate
ADT Security Systems
05.2014 - 11.2014
Owner
A&C Environment Enhancements
08.2011 - 12.2015
Customer Protection Officer
G4S Security Solutions
06.2009 - 08.2011
Security Shift Lead
Allied Barton Security
08.2008 - 05.2009
Masters of Christian Ministry - Ministry
Oral Roberts University
Bachelor of Arts - Theology
Life Christian University
No Degree - Criminal Justice
Sinclair Community College
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