Dynamic Applications Engineer with extensive experience in developing and facilitating training programs for various CAM software. Skilled in customer support and problem-solving, enhancing team performance and user capabilities.
Overview
22
22
years of professional experience
Work History
Applications Engineer
WestCAM Solutions
Remote
06.2025 - Current
Facilitated customer training on Gibbscam software to enhance project completion and tool proficiency.
Provide technical support to help users solve issues and provide alternate solutions to their workflow to enhance efficiency.
Conduct in-person and online webinars to highlight new software functionality and future software enhancement goals.
Senior Applications Engineer
NexGen Solutions
Remote
04.2019 - 05.2025
Facilitated pre-sales live product demos and webinars of best practices for FeatureCAM.
Guided junior engineers in adopting best practices and mastering new technologies to enhance team performance and innovation.
Led consulting initiatives for existing clients to optimize service utilization. Oversaw onboarding of new customers, ensuring alignment with best practices.
Developed training materials and webinars to enhance customer skills and knowledge and understanding.
Provided specialized guidance and training on diverse CAM solutions, focusing on maximizing the capabilities of FeatureCAM.
Facilitated training sessions for Partmaker software utilizing Swisscam technology.
Facilitated training sessions on Fusion 360 CAM software to enhance user proficiency.
Applications Engineer CAM Specialist
Autodesk
Salt Lake City, UT
08.2016 - 04.2019
Orchestrated training schedules for entire CAM Solutions team focused on Delcam product line.
Facilitated training sessions for FeatureCAM software. Supported users in mastering PartMaker SwissCam functionalities.
Delivered comprehensive training resources for FeatureCAM, improving user proficiency. Contributed to the creation of content for other CAM solutions.
KDE (Knowledge Domain Expert) Evaluated and sanctioned technical support articles to establish a comprehensive library of solution resources for Featurecam.
Applications Engineer
Delcam
Salt Lake City, UT
06.2008 - 07.2016
Facilitated comprehensive training sessions on new technologies to enhance team knowledge and capabilities.
Conducted client visits to assess feasibility, analyze requirements, and propose tailored solutions.
Conducted on-site training sessions and offered technical direction to support effective product launch initiatives.
Delivered exceptional customer support by addressing client concerns and resolving technical issues promptly.
Engaged with diverse teams to conceptualize and deploy cutting-edge technical solutions, driving project success and innovation.
Oversaw all Delcam CAM Solutions training scheduling for both onsite and online training sessions.
CNC Machinist
Tek Tool and Plastics
Logan, UT
04.2004 - 05.2008
Programmed and operated CNC machines to produce high precision tool and die components for various mold applications.
Interpreted technical drawings and specifications to ensure accurate fabrication while holding tight tolerances and surface finish.
Collaborated with engineering teams to troubleshoot and resolve machining issues.
Repair and replace mold components ensuring the tool functioned appropriately and produced high quality parts
Proficient in MasterCAM and FeatureCAM programming.
Education
Associate of Applied Science - Information Technology
University of Pheonix
Tempe, AZ
06-2007
Machining Technology Certificate - Machining And Metalurgy
Bridgerland Technical College
Logan, UT
05-2000
Skills
Technical assistance for products
Software training facilitator, training manual content creation and webinar content creation
Training specialist for various CAM solutions
GibbsCAM, FeatureCAM, Fusion 360, Partmaker and MasterCAM knowledge
Timeline
Applications Engineer
WestCAM Solutions
06.2025 - Current
Senior Applications Engineer
NexGen Solutions
04.2019 - 05.2025
Applications Engineer CAM Specialist
Autodesk
08.2016 - 04.2019
Applications Engineer
Delcam
06.2008 - 07.2016
CNC Machinist
Tek Tool and Plastics
04.2004 - 05.2008
Associate of Applied Science - Information Technology
University of Pheonix
Machining Technology Certificate - Machining And Metalurgy
Applications Engineer at Oracle America Inc. (Formerly Known as Cerner Corporation)Applications Engineer at Oracle America Inc. (Formerly Known as Cerner Corporation)