Douglas (Eric) Rankin
Lakewood,CO
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at many fast paced and popular restaurants. Whether through exceptional service and efficient multitasking, to Skilled in cash register operation and team training, I will be demonstrating an outgoing personality and many strong problem-solving abilities. Achieved significant improvements in service delivery by fostering collaboration and teamwork. Always opened minded and willing to learn a new trade or continue to provied knowledge in what I do know in the work force.
Overview
7
7
years of professional experience
Work History
Bartender/Restaurant Server
Foothills Golf Course
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/Kitchen Line Cook
Moes Original Barbeque
03.2021 - 08.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Server/Assistant Bartender/Bartender/Kitchen Line Cook
Morrison Inn
04.2017 - 05.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Assisted with dining room set up prior to and after service period.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
Meat Department Clerk/Store Front Cashier
Costco
01.2018 - 10.2020
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
- Unloaded merchandise and stocked cases with new merchandise.
Education
High School Diploma -
Conifer High School
Conifer, CO05.2005
Skills
- Strong multitasking
- Customer Service,
- Highly reliable
- Outgoing Personality
- Complex Problem-Solving
- Cash Register Operation
- Hospitality service expertise
- Food Service
- Team training and development
- Inventory
- Salesmanship
- Staff Management
- Collaboration and Teamwork
- Highly reliable
Timeline
Bartender/Restaurant Server
Foothills Golf Course
07.2024 - Current
Bartender/Kitchen Line Cook
Moes Original Barbeque
03.2021 - 08.2024
Meat Department Clerk/Store Front Cashier
Costco
01.2018 - 10.2020
Server/Assistant Bartender/Bartender/Kitchen Line Cook
Morrison Inn
04.2017 - 05.2023
High School Diploma -
Conifer High School
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