Dovetta Vinson

• Contributed to the success of promotional events by setting up displays, distributing marketing materials, and engaging with customers.
• Assisted customers with product selection, ensuring they found the best fit for their needs and preferences.
• Improved customer satisfaction by providing exceptional service and product knowledge in the Homelines department.

• Provided excellent customer service by addressing concerns and answering questions promptly and professionally.
• Conducted thorough investigations by gathering relevant information from various sources.
• Processed claims for customer reimbursement, monitored inventory, and processed Recalls accordingly in a timely manner.
• Handled toxic waste according to regulations for each item.
• Received merchandise from suppliers and delivery services.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat customers.
• Provided customer service and maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.

Prepared orders according to the orders placed by customers in a timely manner.

Arranged work equipment to prepare for placement of items and bagged correctly.

Staged orders in designated areas for pick up.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.