Doyce White

• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
• Support EPIC Printing & Services both local and remote

Job duties include supporting The City of Houston with the new deployment of the new computer system by doing All imaging, User profile backup, as well as configuring Network Printers,
Mail Exchange Server and provide database which gave accountability for both incoming & outgoing
systems

• Streamlined desktop support processes by implementing an efficient ticketing system and prioritizing tasks.
• Enhanced user experience with proactive maintenance of hardware and software components.

• Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
• Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
• Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
• Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs.