Daniel Polites, II
O'Fallon,IL
Summary
Dedicated employee with a strong background in customer service, relationship-building, product knowledge and effective complaint resolution, ready to enhance customer experiences and drive sales growth.
Overview
4
4
years of professional experience
Work History
Sales Clerk
Walgreens
Fairview Heights, IL
11.2025 - Current
- Operated cash register, processed transactions accurately and efficiently.
- Monitored inventory, stocked shelves with merchandise, ensuring proper product placement and visibility.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Stocked shelves with merchandise, ensuring proper product placement and visibility.
- Handled customer complaints professionally, seeking resolutions to maintain satisfaction and loyalty.
Assistant Golf Professional
DP Golf Center
O'Fallon, IL
05.2022 - Current
- Co-managed our family owned business which included driving range, pro shop, teaching and coaching, and currently managing golf simulators.
- Managed daily operations of pro shop, ensuring exceptional customer service and engagement.
- Coordinated golf lesson and high school team practice schedules.
- Assisted in daily operations of pro shop, ensuring exceptional customer service and engagement.
- Oversaw training of services staff and other day-to-day activities on driving range and simulators.
- Taught summer junior golf camps for children ages 5-17, and Althoff High School Golf Camps.
- Served as the JV Golf Coach at Althoff Catholic High School.
Education
Associate of Arts - Communications
Southwestern Illinois College
Belleville, ILSkills
- Golf instruction & coaching
- Interpersonal communication skills
- Relationship building
- Point of sale operations
- Order processing and returns
- Product and service knowledge
- Customer retention
- Organization
Timeline
Sales Clerk
Walgreens
11.2025 - Current
Assistant Golf Professional
DP Golf Center
05.2022 - Current
Associate of Arts - Communications
Southwestern Illinois College