Dr. Sadaf S. Khandan
Los Angeles
Summary
Im a recent graduate from the University of Southern California with a DDS degree, skilled at providing comprehensive patient care, meticulously focusing on detail-oriented diagnosing and treatment planning while optimizing treatment production. With hands-on experience in diverse dental office settings, I am now able to hone in my skills in practice management, patient communication, and delivering exceptional clinical outcomes. I am committed to learning the latest technology in dentistry to provide optimal care and foster long-term patient relationships."
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Office Manager & Treatment Coordinator
The Smile Spa
02.2021 - 04.2022
- Scheduled patient treatments and collaborated with the healthcare professionals.
- Advised on payment alternatives and clarified insurance benefits
- Completed insurance claims and delineated pricing specifics for treatments and services.
- Enhanced practice income through streamlined billing processes.
- Proactively addressed patient inquiries and resolved issues with efficiency.
- Cultivated strong client rapport
- Optimized patient flow by coordinating staff timetables and minimizing wait times.
- Attained revenue targets by efficiently managing patient appointments.
- Contributed to the recruitment, and training.
Office Manager, Treatment Consultant
CCIND
01.2018 - 12.2020
- Delivered exceptional customer service by addressing client inquiries and concerns over the phone.
- Assessed patient objectives, setting precise goals for each consultation.
- Captured patient dental radiographs and CBCTs as required.
- Participated in preliminary consultations for TMJ, Sleep Apnea, and Invisalign therapies.
- Assisted in the fitting and delivery of nightguards, oral appliances, Invisalign trays, and retainers.
- Contributed to patient education initiatives on dental wellness and oral hygiene practices.
Office Manager, Treatment Coordinator & Assisant
Centre Des Specialistes Dentaire Zeeba
02.2016 - 01.2018
- Served as the primary contact among patients, physicians, and specialists to discuss treatment plans and adjustments.
- Enhanced dental practice revenue by optimizing appointment scheduling and procedure coordination.
- Communicated with insurance providers to confirm coverage and secure authorizations for treatments.
- Diagnosed radiographs to aid patients in determining optimal treatment options.
- Sterilized and replenished dental instruments and supplies to prepare for subsequent procedures.
- Provided chairside support during examinations and dental procedures, enhancing dentist productivity and patient satisfaction.
Accounts R/P Assistant, Receptionist
Micanan Systems
10.2013 - 11.2015
- Efficiently oversaw front desk activities, promoting a professional and inviting atmosphere for all guests.
- Managed a structured filing system for confidential records, facilitating quick retrieval of essential data.
- Optimized office productivity by simplifying administrative duties like scanning documents, photocopying, and managing mail distribution.
- Conducted training sessions for incoming receptionists, facilitating their seamless integration into the team.
- Addressed payment discrepancies and processed required adjustments promptly.
- Collaborated with the corporate manager to handle accounts receivable and payable tasks, ensuring smooth operations.
Education
D.D.S. - Dentistry
School of Dentistry of USC
Los Angeles, CA05.2024
D.M.D. - Dentistry
University of Debrecen, School of Dentistry
Debrecen, HungaryD.E.C. - Social Sciences
Vanier College
Montreal, CanadaSkills
- Comprehensive Diagnosis, Treatment Planning & Case Presentation
- General Dentistry Procedures
- Patient Education and Preventive Care Promotion
- Patient Consultation and Education
- Insurance Verification, Claims Processing & Financial Agreement Negotiation
- Follow-Up Care Coordination
- Excellent Communication and Interpersonal Skills
- Practice Management Proficiency
- Staff Training
- Appointment Scheduling and Coordination
- Patient Relations and Customer Service
Accomplishments
- 100+ hours of online/webinar/hands-on CE courses.
- Volunteering at USC Mobile Clinic, LA Works, Croix-Rouge/Red-Cross, Dental Mission
Certification
- Certification of Adult & Pediatric First Aid/CPR/AED
- Ecco Vision Acoustic Rhinometer/Pharyngomete
- Certfication of iTero Scanner
Timeline
Dental Office Manager & Treatment Coordinator
The Smile Spa
02.2021 - 04.2022
Office Manager, Treatment Consultant
CCIND
01.2018 - 12.2020
Office Manager, Treatment Coordinator & Assisant
Centre Des Specialistes Dentaire Zeeba
02.2016 - 01.2018
Accounts R/P Assistant, Receptionist
Micanan Systems
10.2013 - 11.2015
D.D.S. - Dentistry
School of Dentistry of USC
D.M.D. - Dentistry
University of Debrecen, School of Dentistry
D.E.C. - Social Sciences
Vanier College
- Certification of Adult & Pediatric First Aid/CPR/AED
- Ecco Vision Acoustic Rhinometer/Pharyngomete
- Certfication of iTero Scanner
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