Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sinthya Herrera

Sinthya Herrera

Plantation,FL

Summary

With the skills already obtained in my previous work experience, I will further my knowledge and continue to grow in a professional work environment. Through my originality and responsibility, I wish to acquire a position in which my expertise will be considered an asset.

Overview

11
11
years of professional experience

Work History

Office Manager/Dental Treatment Coordinator

My Dentist For Life ®
06.2020 - Current
  • Kept track of KPI’s and statistics weekly. Average closing rate on treatment plans of 70%
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Streamlined patient scheduling processes to enhance workflow efficiency.
  • Developed training programs for new hires to foster team integration and skill development.
  • Developed and implemented office protocols, improving overall operational workflows and patient satisfaction.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.

Dental Treatment Coordinator

The Dental Lounge
09.2022 - 01.2024
  • Coordinated patient treatment plans, ensuring seamless communication between dental teams and patients.
  • Scheduled appointments and managed patient flow to optimize office efficiency.
  • Educated patients on treatment options, enhancing understanding and compliance with care plans.
  • Utilized dental management software to maintain accurate patient records and billing information.

Dental Assistant/Treatment Coordinator

Las Olas Dental Centre
07.2018 - 10.2020
  • Administering treatment plans, taking digital radiographs, chairside assisting with routine cleaning and tray set up for specialized procedures, making patients feel as relaxed as possible and preparing them for treatment.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures.

Cashier

Chick-fil-A
04.2015 - 10.2020
  • Excellent customer service skills and positive attitude as demonstrated by receiving employee of the month.
  • Serving 80-100 customers per hour with 100% accuracy, marketing, cash handling, supervising, meeting deadlines, sales history.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Arts - Business Administration And Management

Broward College
Fort Lauderdale, FL
04.2026

Certified Dental Assistant - Dental Assistant

Florida Career College
Pembroke Pines, FL
07.2018

High School Diploma -

South Plantation High School
Plantation, FL
06.2016

Skills

  • Insurance verification
  • Phone etiquette
  • HIPAA compliance
  • Treatment Planning
  • Dental procedures
  • Case presentation
  • Financial arrangements
  • Dental terminology
  • Punctual and reliable
  • Accounts receivable

Languages

  • English
  • Spanish

Timeline

Dental Treatment Coordinator

The Dental Lounge
09.2022 - 01.2024

Office Manager/Dental Treatment Coordinator

My Dentist For Life ®
06.2020 - Current

Dental Assistant/Treatment Coordinator

Las Olas Dental Centre
07.2018 - 10.2020

Cashier

Chick-fil-A
04.2015 - 10.2020

Certified Dental Assistant - Dental Assistant

Florida Career College

High School Diploma -

South Plantation High School

Associate of Arts - Business Administration And Management

Broward College
Sinthya Herrera