Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Fatima Mendoza

Fairfield,CA

Summary

Experienced with managing patient treatment plans and coordinating dental services to ensure optimal care. Utilizes excellent communication and organizational skills to streamline operations and enhance patient experiences. Strong understanding of dental insurance processes and patient financial arrangements, contributing to seamless and supportive clinical environment.

Overview

6
6
years of professional experience

Work History

Front Office Manager/Dental Treatment Coordinator

Solano Dental Group
Fairfield , CA
04.2023 - Current
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
  • Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
  • Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
  • Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.

Orthodontic Treatment Coordinator

WOW Smiles
10.2022 - 04.2023
  • Guided patients through their financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
  • Collaborated with orthodontists to review cases and implement personalized treatment options for patients.
  • Monitored patient referrals and worked with referring dentists to maintain a steady stream of new patients, contributing to the practice''s ongoing success.

Oral Surgery Assistant

Fairfield Oral Surgery
09.2019 - 10.2022
  • Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
  • Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
  • Improved patient comfort by providing oral and emotional support during surgical procedures.
  • Optimized inventory management through timely ordering supplies based on usage trends while minimizing costs where possible.
  • Demonstrated commitment to ongoing learning about new procedures and technologies, staying current with advancements in the field of Oral Surgery.

Education

High School Diploma -

Armijo High School
Fairfield, CA
05-2018

Skills

  • HIPAA compliance
  • Office administration
  • Insurance verification
  • Scheduling management
  • Treatment Planning
  • Financial arrangements
  • Dental terminology
  • Verbal and written communication
  • Front office management

Languages

Spanish
Native or Bilingual

Interests

  • Gardening
  • Team Sports
  • Drawing and Painting
  • Food Photography
  • Baking

Timeline

Front Office Manager/Dental Treatment Coordinator

Solano Dental Group
04.2023 - Current

Orthodontic Treatment Coordinator

WOW Smiles
10.2022 - 04.2023

Oral Surgery Assistant

Fairfield Oral Surgery
09.2019 - 10.2022

High School Diploma -

Armijo High School

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