Summary
Overview
Work History
Education
Skills
Custom Section 1
Timeline
Generic

Drake Coleman

Troy

Summary

Results-driven Customer Support Coordinator with expertise in managing service operations and implementing effective policies. Demonstrated ability to enhance customer satisfaction and cultivate strong relationships by streamlining processes for handling inquiries and resolving complaints.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Kitchen aid

Holiday Inn Express Hotel Suites
Tipp City
11.2024 - 03.2025
  • Prepared ingredients for daily meal service and special events.
  • Maintained cleanliness of kitchen equipment and workstations throughout shifts.
  • Assisted chefs with food preparation and plating for guest meals.

Sales Associate

Spirit Halloween
Troy
08.2024 - 11.2024
  • Assisted customers with costume selections and product inquiries.
  • Organized merchandise displays to enhance shopping experience.
  • Processed transactions efficiently at point-of-sale systems.
  • Handled customer complaints professionally to ensure satisfaction.

Licensed Forklift Operator

Crayex
Piqua
06.2022 - 06.2023
  • Operated forklifts to move materials within the warehouse efficiently.
  • Conducted daily safety inspections on equipment to ensure compliance.
  • Loaded and unloaded shipments, verifying accuracy of incoming and outgoing products.

Laborer

FHI Freight handling incorporation
Tipp City
02.2020 - 03.2022
  • Heavy Lifting
  • Operated forklifts/pallet jacks
  • Unloaded product
  • Teamwork
  • Maintained safe and clean working environment
  • Ensured product placement
  • Trained new associates
  • Followed safety guidelines

Pharmacy Technician

CVS Pharmacy
Troy
05.2019 - 02.2020
  • Processed patient prescriptions accurately using pharmacy software systems.
  • Assisted pharmacists in preparing and dispensing medications for patients.
  • Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.

Education

Associates in Pharmaceutical Science - Pharmaceutical Sciences

University of Toledo
Toledo, OH
08.2017 - 05.2019

High school graduate -

Tri-County North High School
Lewisburg, OH

Skills

  • Inventory management
  • Stock counting
  • Cash handling
  • Attention to detail
  • Customer service
  • Team collaboration
  • Effective communication

Custom Section 1

  • Johnathon Davis - 269-464-9117
  • Michele Ashline - 937-418-3799

Timeline

Kitchen aid

Holiday Inn Express Hotel Suites
11.2024 - 03.2025

Sales Associate

Spirit Halloween
08.2024 - 11.2024

Licensed Forklift Operator

Crayex
06.2022 - 06.2023

Laborer

FHI Freight handling incorporation
02.2020 - 03.2022

Pharmacy Technician

CVS Pharmacy
05.2019 - 02.2020

Associates in Pharmaceutical Science - Pharmaceutical Sciences

University of Toledo
08.2017 - 05.2019

High school graduate -

Tri-County North High School
Drake Coleman