Drake Danou
Orchard Lake,MI
Summary
Skilled student with the ability to excel in anything he does. Amazing skills in teamwork, time management, and communication. Is result-driven and is not satisfied until the task is completed to perfection. Referred to as a "swiss army knife" meaning jack-of-all-trades who can complete any task handed to him. Best qualities are his attention to detail and professionalism.
Overview
6
6
years of professional experience
Work History
Phone Operator
Drake's Collision
05.2018 - Current
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered average of 100 calls per day and directed to appropriate departments and personnel.
Education
Political Science Pre-Law
Michigan State University
East Lansing, MI05.2025
Dean's List Spring 2022 - Fall 2023
Skills
- Emergency Response
- Special Requests
- Sales and Marketing
- Research
- Microsoft Office
- Customer Service
- Attention to Detail
- Analytical and Critical Thinking
- Teamwork and Collaboration
Timeline
Phone Operator
Drake's Collision
05.2018 - Current
Political Science Pre-Law
Michigan State University
Dean's List Spring 2022 - Fall 2023
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