Summary
Overview
Work History
Education
Skills
Timeline
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Drake DellaRatta

Greenville,NC

Summary

Driven Online Personal Shopper at Walmart, I excelled in customer satisfaction by swiftly completing orders with precision, ensuring high-quality selections that align with customer specifications. Demonstrated exceptional attention to detail and empathy, mastering customer service and product picking, leading to a notable increase in order fulfillment efficiency.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
04.2023 - 06.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Education

Bachelor of Science - Computer Science

East Carolina University
Greenville, NC
05.2028

Skills

  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Customer Service
  • Attention to Detail
  • Heavy Lifting
  • Decision-Making
  • Problem-Solving
  • Strong Work Ethic
  • Multitasking and Organization
  • Online ordering familiarity
  • Product picking

Timeline

Online Personal Shopper

Walmart
04.2023 - 06.2024

Bachelor of Science - Computer Science

East Carolina University

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Drake DellaRatta