Drake Duncan
Cedar City,UT
Summary
Results-oriented sales worker who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
16
16
years of professional experience
Work History
Inside Sales Agent
PlusOne
08.2017 - Current
- Conducting in-depth consultations on both inbound and outbound calls for high-ticket mobility products
- Learning needs/discovery Solution-based conversations, building value and trust
- Educating customers on recommended products, adding value, painting a picture of a better life with product
- Identifying and overcoming objections
- Discussing price/investment and determining payment method (Collecting payment and/or setting up financing)
- close deals on the first call.
- Team building, sales meetings, supporting the team in any way that adds value to the overall company and brand
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
Recruiter
Truckers Choice
01.2015 - 07.2017
- Receiving inbound calls from truck drivers interested in finding a better company to drive with.Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Finding the right company that fits the driver's specific needs.
- Set up transportation and lodging for drivers to attend company training.
- Confirming appointments, rescheduling, and staying in contact with clients throughout the whole journey
- Learning, listening, relating and connecting, educating, and providing the best solutions
Jailer
Montgomery County Sherriff's
01.2008 - 08.2010
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Contributed to facility efficiencies by maintaining accurate records of inmate activities, incidents, and progress.
Education
High School Diploma -
Valley View High School
Ontario, CA06.1988
Skills
- Self-motivation
- Excellent communication
- Objection handling
- Active listening
- Closing techniques
- Upselling and cross-selling
- Cheerful and Energetic
Guitar, Drums, Bass Guitar, Singing, Drawing and painting
I have been playing guitar for 40 years. I love to try my hand at any instrument that crosses my path just to see what I can create with it.
Timeline
Inside Sales Agent
PlusOne
08.2017 - Current
Recruiter
Truckers Choice
01.2015 - 07.2017
Jailer
Montgomery County Sherriff's
01.2008 - 08.2010
High School Diploma -
Valley View High School
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