DRAKE JOHNSON
Moscow,ID
Summary
Personable and dedicated. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Lead Supervisor
Journey's End
Moscow, Idahso
09.2022 - Current
- The assigning and supervision of warehouse workers to various tasks.
- Ensuring that each worker is assigned to tasks that serve their greatest strengths, while positively encouraging and assisting them in developing other skills.
- Tracked and monitored coworker progress, recording stats via spreadsheets for analysis of necessary changes or role shifts.
- Provides constructive feedback to enhance work efficiency and effectiveness
- Proactively prepared solutions for potential events that may affect workflow and schedule.
- Performed quality control checks on products prior to shipment.
- Trained new hires on company policies, procedures, and processes.
- Managed inventory levels, placing orders as needed to meet customer demand.
Freelance Audio Narrator
Freelance Audiobook Narrator (ACX Publishing, Voices.com, Canon Press)
Moscow, ID
04.2017 - Current
- Recorded narration for educational videos, documentaries, and other media projects.
Shipping and Receiving, Floor and Phone Sales, Customer Service
Journey's End
Moscow, Idaho
10.2020 - 09.2022
- Managed shipping and receiving, floor and phone sales, customer service, processing, inventory quality inspection, order fulfillment and oversaw warehouse machinery.
Cleaner
Merry Maids
Burlington, Washington
09.2018 - 05.2019
- Provided cleaning services for both residential and commercial properties
- Ensured compliance with stringent safety measures and upheld client privacy at all times.
Warehouse worker
Soil Spray Aid Incorporated
Moses Lake, Washington
01.2011 - 03.2017
- Efficiently packed and unpacked fertilizer inventory for seamless maintenance.
- Consistently maintained safety protocols by sanitizing and organizing equipment, tools, supplies and storage spaces.
- Loaded and unloaded shipments from trucks, picked up and moved heavy packages and items.
- Prepared and executed warehouse orders promptly as per schedule.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Education
High School Diploma -
Moses Lake Christian Academy
Moses Lake, WA05.2012
Skills
- Microsoft Word Proficiency
- Online Managing/Adjusting Inventory
- Able to ,Lift up to 80 lbs
- Health and Safety Compliance
- Team Management
- Trustworthy and Attention to Detail
- Inventory Control
- Warehouse Operations
- Order Fulfillment
- Material Handling
- Quality Control
- Loading and Unloading
- Punctual and Dependable
- Problem-Solving
Accomplishments
- Volunteered with YWAM: Youth with a Mission.
- Spent 6 months doing mission work and community outreach in Germany, Cambodia and the Philippines.
References
Ken McLain: 509 237 4536
Jerry Baker: 406 871 4449
Doug Sherman: 509 766 2911
Timeline
Lead Supervisor
Journey's End
09.2022 - Current
Shipping and Receiving, Floor and Phone Sales, Customer Service
Journey's End
10.2020 - 09.2022
Cleaner
Merry Maids
09.2018 - 05.2019
Freelance Audio Narrator
Freelance Audiobook Narrator (ACX Publishing, Voices.com, Canon Press)
04.2017 - Current
Warehouse worker
Soil Spray Aid Incorporated
01.2011 - 03.2017
High School Diploma -
Moses Lake Christian Academy
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