Drake Lamm
Lakewood ,CO
Summary
Aspiring automotive professional with expertise in car detailing and customer service. Known for effective time management and tool proficiency, contributing to enhanced vehicle appearance and customer satisfaction in fast-paced environments. Always wanting to learn more and grow with more skills.
Overview
5
5
years of professional experience
Work History
Car Detailer
Tephseal (Stevenson Chevy)
Lakewood, CO
06.2024 - Current
- Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
- Operated detailing tools such as power washers, vacuums, brushes, air tools, and buffers effectively.
- Inspected vehicles for damage and identified areas needing repair or maintenance.
- Clean engine compartment by removing grease buildup with degreaser solution.
- Removed Glue, tree sap, bugs, and bird droppings from exterior surfaces using special cleaning solutions.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
- Cleaned and polished vehicle windows.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Applied protective coatings to enhance vehicle appearance and longevity.
- Removed stickers and decals from vehicle exteriors without damaging paint or glass.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Maintained a clean and organized work environment to ensure efficient operations.
- Move cars throughout the shop and dealership in a safe, slow manner.
- Maintained a friendly demeanor with all dealer staff.
- Close and lock up the shop when the dealer closes, or when released for the day.
- Responsible for keeping track of new car keys and customer car keys using automated lock boxes.
Assistant Manager
Cobblestone Auto Spa
Denver, Colorado
06.2023 - 06.2024
- Supervised daily operations including scheduling shifts and assigning duties.
- Managed chemical inventory and ensured proper storage practices.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Trained new employees on safety protocols and operational procedures.
- Monitored compliance with safety protocols and company policies during operations.
- Created reports on sales trends, inventory levels, and financial data.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Operated car wash equipment to maintain cleanliness and efficiency.
- Assisted customers in selecting appropriate wash packages and services.
- Performed thorough vehicle inspections for service readiness.
- Maintained a clean work and customer environment by following sanitation guidelines.
- Monitored equipment performance and reported maintenance needs promptly.
- Collaborated with team members to enhance workflow and service speed.
- Performed repairs on equipment as needed.
- Clean the drain pit weekly to ensure the water filtration worked properly
- Clean and maintain the track monthly to ensure proper functionality.
- Clean filters daily to ensure clean water.
Floor Associate
Ace Hardware
Lakewood, Colorado
04.2021 - 06.2023
- Assisted customers in locating products and providing product information.
- Loaded heavy/big items for customers
- Maintained clean and organized store displays to enhance customer experience.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Stocked shelves with merchandise while ensuring proper product rotation.
- Operated cash register, processed transactions, and handled customer payments.
- General house repair and tool knowledge.
- Simple tune-up of gas-powered lawn equipment.
- Cut general keys, also cut and programed car keys.
- Made paint and had good painting knowledge.
Education
High School Diploma -
Bear Creek High School
Lakewood CO05-2022
Skills
- Problem solving
- Tool proficient
- Car knowledgeable
- High-quality work
- High work ethic
- Time management
- Basic auto maintenance
- Can drive a manual transmission
Timeline
Car Detailer
Tephseal (Stevenson Chevy)
06.2024 - Current
Assistant Manager
Cobblestone Auto Spa
06.2023 - 06.2024
Floor Associate
Ace Hardware
04.2021 - 06.2023
High School Diploma -
Bear Creek High School