Drake Powell
Lafayette,LA
Summary
Motivated at working with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Focused and reliable in bringing high enthusiasm and extensive knowledge of work practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Translator and Interpreter
Life Changing Solutions
03.2024 - 08.2024
- Translated documents from English to Spanish.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
- Interpreted conversations between foreign language-speaking clients and others.
Therapist
Life Changing Solutions
03.2024 - 08.2024
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Mental Health Counselor
Activities Of Daily Living Services
11.2022 - 09.2023
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Enhanced patient engagement through the implementation of group therapy sessions focused on coping strategies and emotional regulation.
- Collaborated with interdisciplinary team members to provide comprehensive care for patients with mental health disorders.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
Restaurant Waiter
Luna De Noche
03.2023 - 04.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Mental Health Counselor
New Approaches Mental Health Services
06.2022 - 11.2022
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Enhanced patient engagement through the implementation of group therapy sessions focused on coping strategies and emotional regulation.
- Collaborated with interdisciplinary team members to provide comprehensive care for patients with mental health disorders.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
Clerk
La Morenita
06.2019 - 08.2019
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Education
Master of Science - Cultural Studies
University of Murcia
Spain09.2023
Bachelor of Science - Psychology
Louisiana College
Pineville, LA05.2021
Associate of Science - Psychology
South Louisiana Community College
Lafayette, LA08.2018
Skills
- Service Quality
- Quality Control
- Information Security
- Relationship Building
- Flexible Schedule
- Adept at Treatment and Discharge Planning
- Mental Health Assessments
- Care Coordination
- Client Advocacy
- Family Counseling
- Maintained Documentation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Portuguese
Limited Working
Timeline
Translator and Interpreter
Life Changing Solutions
03.2024 - 08.2024
Therapist
Life Changing Solutions
03.2024 - 08.2024
Restaurant Waiter
Luna De Noche
03.2023 - 04.2023
Mental Health Counselor
Activities Of Daily Living Services
11.2022 - 09.2023
Mental Health Counselor
New Approaches Mental Health Services
06.2022 - 11.2022
Clerk
La Morenita
06.2019 - 08.2019
Master of Science - Cultural Studies
University of Murcia
Bachelor of Science - Psychology
Louisiana College
Associate of Science - Psychology
South Louisiana Community College
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