Flexible and focused team player with expertise in customer relationship management, HR protocols, strategic planning and time management. Considered highly knowledgeable in information technology, microsoft office systems and program management.
Overview
4
4
years of professional experience
Work History
Front Desk Student Assistant
Cal State University Long Beach
Long Beach, CA
07.2023 - Current
Serve as the first point of contact for the Mathematics and Statistics department
Efficiently manage phone calls, various clerical duties, and maintain departmental supplies and inventory
Offer support to students and faculty by providing access to mail and conference rooms, as well as providing necessary information and resources.
Merchandise Sales Representative
Rare Peeps
Ontario, CA
04.2022 - 07.2023
Dealt with customers promptly, ensuring they leave satisfied and happy
Provides insight to customers to help them make decisions.
Customer Support Representative
Coalition Entertainment
Los Angeles, CA
01.2022 - 07.2023
Worked a variety of different roles including, box office sales, volunteer check-in, and customer support
Helps customers and volunteers a smooth transition into festival and event operation
Ensure customers or volunteers are satisfied with the service of the company as a whole.
Amazon Warehouse Associate
Amazon
Rialto, CA
06.2020 - 05.2021
Performed various activities around the warehouse such as fixing broken barcodes, linking items to intended destinations, and fixing technical issues with products
Came to work each day with a positive attitude and mindset
Trained to fix computer issues related to amazon software
Package, check for damages, and ship packages to the correct locations with maximum efficiency.
Education
Bachelor of Science in Business Administration, Human Resource Management -
Cal State University Long Beach
06.2025
Associate of Science in Business Administration -
Victor Valley College
06.2022
Skills
Administrative Assistance
Clerical Support
Data Entry
Spreadsheet Management
Supply Management
Affiliations
Inspiring people
Helping others
Health/Fitness
Traveling
Timeline
Front Desk Student Assistant
Cal State University Long Beach
07.2023 - Current
Merchandise Sales Representative
Rare Peeps
04.2022 - 07.2023
Customer Support Representative
Coalition Entertainment
01.2022 - 07.2023
Amazon Warehouse Associate
Amazon
06.2020 - 05.2021
Bachelor of Science in Business Administration, Human Resource Management -
Cal State University Long Beach
Associate of Science in Business Administration -
Victor Valley College
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