Abhishek Mishra Mishra
Columbus,OH
Summary
Detail-oriented professional with strong customer service skills in dental practice administration. Demonstrated expertise in managing patient flow and ensuring accurate documentation for timely insurance reimbursement.
Overview
5
5
years of professional experience
Work History
Front Desk Student Assistant
The Ohio State University College of Dental School
Columbus, OH
11.2024 - Current
- Verify insurance coverage and process dental insurance claims to ensure timely reimbursement
- Maintain accurate patient records, including medical histories and treatment documentation
- Schedule appointments and manage patient flow using dental practice management software (Axium)
- Facilitate communication between front-office staff and clinical teams to support smooth daily operations
- Assist with administrative duties including filing, correspondence, and documentation management
- Participate in staff meetings to stay current on policy updates and procedural changes
Valet Parking Attendant
Parking Management Company
Columbus, OH
07.2025 - 09.2025
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Parked and retrieved vehicles efficiently while ensuring vehicle safety
- Managed keys and vehicle tracking systems with accuracy
- Handled cash transactions responsibly and balanced daily cash drawers
- Coordinated with team members to manage traffic flow and guest experience
(Volunteer) Dental Sterilization Technician
Polaris Dental Care
Columbus, OH
01.2025 - 04.2025
- Clean, sterilize, and prepare dental instruments in compliance with OSHA and CDC guidelines
- Operate autoclaves, ultrasonic cleaners, and sterilization monitoring systems
- Log and monitor sterilization cycles to ensure regulatory compliance
- Prepare instrument trays for general, pediatric, and orthodontic procedures
- Assist with operatory turnover and restocking to maintain efficient patient flow
- Properly dispose of biohazardous waste and sharps
- Communicate with clinical staff to prioritize instrument needs
- Maintain a clean, organized, and sterile clinical environment
Tech Consultant
Target
Aurora, OH
07.2021 - 01.2025
- Provided personalized technology consultations to customers, driving product satisfaction and trust
- Assisted guests with phone activations, troubleshooting, and software issues
- Demonstrated strong product knowledge across electronics and consumer technology
- Maintained compliance with safety, ethical, and operational standards
- Contributed to a collaborative team environment while balancing multiple responsibilities
Tech Content Creator
Self
Aurora, Ohio
01.2021 - 05.2022
- Created and published tech-focused content on computer builds, gaming setups, and reviews
- Grew audience to 50,000+ followers, 1.2M likes, and 10M+ views
- Collaborated with major tech brands on sponsored content
- Developed skills in video editing, graphic design, and digital storytelling
- Built partnerships within the tech creator community
Education
Bachelor of Science - Health Sciences
The Ohio State University
Columbus, Ohio, OH04-2027
High School Diploma -
Aurora High School
Aurora05-2023
Skills
- Dental Office Operations
- Infection Control & Sterilization (OSHA/CDC)
- Patient Communication
- Axium (Dental Practice Management Software)
- Insurance Verification & Billing
- Time Management & Multitasking
Accomplishments
Dean's List
Timeline
Valet Parking Attendant
Parking Management Company
07.2025 - 09.2025
(Volunteer) Dental Sterilization Technician
Polaris Dental Care
01.2025 - 04.2025
Front Desk Student Assistant
The Ohio State University College of Dental School
11.2024 - Current
Tech Consultant
Target
07.2021 - 01.2025
Tech Content Creator
Self
01.2021 - 05.2022
Bachelor of Science - Health Sciences
The Ohio State University
High School Diploma -
Aurora High School