ABBEY CRACKNELL
MILWAUKEE
Summary
Division 1 athlete with a strong sense of discipline, excellent work ethic, and impeccable time management and people skills. Goal-oriented and results-focused individual, successful at achieving results both in the classroom and on the field. With experience in Marquette University Athletics, specializing in communication and team leadership. Demonstrated success in enhancing guest experiences and building team cohesion, expertise in inventory management and problem-solving, leading to improved operational efficiency, and a positive work environment.
Overview
2
2
years of professional experience
Work History
Front Desk Student Assistant
Marquette University Athletics
Milwaukee
06.2025 - Current
- Collaborated with team members to ensure a welcoming environment for guests.
- Greeted visitors and provided assistance with directions, inquiries, and other requests.
- Performed clerical tasks such as typing up memos or proofreading documents.
- Ensured that all public areas were kept clean and tidy at all times.
- Responded to customer issues to provide immediate resolution and improve retention.
Basketball Team Captain
Marquette University Basketball Team
Milwaukee
06.2024 - Current
- Led the team with a focus on building unity and maintaining clear communication between players and coaches.
- Promoted sportsmanship and a positive attitude, even in challenging situations, helping the team maintain composure and unity during adversity.
- Mentored and guided younger players, fostering their growth both on and off the court through strong relationships and support.
- Fostered team cohesion through team-building exercises and activities.
- Maintained a positive work environment that promoted collaboration between team members.
Intern
Marquette University Women's Basketball Team
Milwaukee
06.2024 - 12.2024
- Assisted the Director of Operations in theday-to-day operations of a Division 1 basketball program.
- Scheduling: researched potential game opponents while studying the NET Rankings.
- Content and Social Media: I made and posted graphics on the team's social media sites.
- Organized team events and managed logistics for travel arrangements.
- Strength and Conditioning: Learned how to interpret and transfer data on the Catapult system.
- Team Calendar: Utilize the Teamworks technology by inputting the team's schedule.
- Basketball camps: Involved in planning all facets of the 2025/26 camp season.
- Maintained equipment inventory and ensured proper storage practices.
- Maintained positive working relationships with fellow staff and management.
Education
MBA -
Marquette University
Milwaukee, WI12-2026
Bachelor of Arts - Minor in Sports Management
Marquette University
Milwaukee, WI05-2025
Associate of Arts - Panama City, FL
Gulf Coast State College
Panama City, FL05-2023
Skills
- Communication
- Team leadership
- Time management
- Front office support
- Problem Solving
- Decision Making
References
References available upon request.
Timeline
Front Desk Student Assistant
Marquette University Athletics
06.2025 - Current
Basketball Team Captain
Marquette University Basketball Team
06.2024 - Current
Intern
Marquette University Women's Basketball Team
06.2024 - 12.2024
MBA -
Marquette University
Bachelor of Arts - Minor in Sports Management
Marquette University
Associate of Arts - Panama City, FL
Gulf Coast State College