- Reading
- Strategy Games
- Video Gaming
Lauren Smith
Saginaw,MI
Summary
Proactive and dependable Front Desk Student Assistant with a proven track record at GRCC Leslie E. Tassell M-TEC. Excelled in delivering top-notch customer service and efficiently managing front desk operations. Demonstrated expertise in Microsoft Office and exceptional problem-solving abilities, significantly enhancing office efficiency and visitor satisfaction.
Overview
1
1
year of professional experience
Work History
Front Desk Student Assistant
GRCC Leslie E. Tassell M-TEC, GRCC
01.2019 - 03.2020
- Greet all visitors with a positive and welcoming demeanor.
- Ensure the front office area is well-organized and maintained in a clean condition.
- Independently sign students into various events hosted by the Tassell M-TEC and direct them to the appropriate rooms.
- Print GRCC WorkKeys results for students currently enrolling at the college, as well as print, scan, and fax any additional documents as requested.
- Assist students with minor computer maintenance issues and inquiries in the adjoining lab.
- Answer incoming phone calls independently, directing them to the appropriate staff member or addressing inquiries as needed.
- Notify staff members of the arrival of their appointments.
- Perform additional tasks as assigned by staff.
Education
Associate in General Studies - General Studies
Grand Rapids Community College
Grand Rapids, MI12.2020
Skills
- Reliability and punctuality
- Scheduling appointments
- Initiative-taking
- Workplace Flexibility
- Customer Service
- Problem-solving skills
- Hospitality services
- Listening Skills
- Time Management
- Microsoft Office
- Front Desk Management
Interests
Timeline
Front Desk Student Assistant
GRCC Leslie E. Tassell M-TEC, GRCC
01.2019 - 03.2020
Associate in General Studies - General Studies
Grand Rapids Community College
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