Cindy Nguyen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front Desk Student Assistant
CSUF Career Center
10.2021 - Current
- Enhanced customer satisfaction by providing courteous and efficient front desk service.
- Streamlined check-in and check-out processes for improved guest experience.
- Assisted in resolving guest issues promptly, ensuring positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Managed incoming calls professionally, directing inquiries to appropriate departments as needed.
- Maintained a clean and organized workspace to support a welcoming atmosphere for guests.
- Collaborated with fellow student assistants to maintain consistent quality of service during peak hours.
- Provided guidance to new student assistants during their onboarding process, fostering teamwork within the department.
- Supported administrative tasks such as filing, data entry, and inventory management to ensure smooth operations.
- Participated in training sessions to stay updated on industry trends, university policies, and software updates.
- Maintained up-to-date knowledge of campus events and resources for accurate information dissemination to guests.
Vietnamese Teacher Assistant
Saint Columban Catholic School
09.2021 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Assisted teachers with instructions, and provided clerical support for diverse needs.
- Distributed classroom materials, graded assignments, documented results and informed lead teacher of students' performance.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Dimensional Inspector
HDH Labs
05.2022 - 09.2022
- Enhanced inspection accuracy by utilizing precision measuring instruments and tools.
- Conducted thorough inspections of manufactured parts to ensure compliance with specifications and industry standards.
- Streamlined dimensional inspection processes, resulting in increased efficiency and reduced turnaround time.
- Used specialized tools to take precise measurements of various aspects of samples.
- Collaborated with production team members to identify root causes of non-conformance and implement corrective actions.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Sorted and placed materials or items on racks, shelves or in bins to keep the warehouse organized.
Education
Bachelor of Science - Public Health Science
California State University - Fullerton
Fullerton, CA12.2024
Skills
- Adaptability
- Cooperation and collaboration
- Leadership experience
- Scheduling appointments
- Reliability and punctuality
- Initiative-taking
- Workplace Flexibility
- Safety and security procedures
- Front Desk Management
- Guest accommodations
- Schedule Management
- Self-Management
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Dimensional Inspector
HDH Labs
05.2022 - 09.2022
Front Desk Student Assistant
CSUF Career Center
10.2021 - Current
Vietnamese Teacher Assistant
Saint Columban Catholic School
09.2021 - Current
Bachelor of Science - Public Health Science
California State University - Fullerton
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