Summary
Overview
Work History
Education
Skills
Languages
Websites
Affiliations
Accomplishments
Volunteer Experience
References
Timeline
Generic

Malana M. Scrocco

Youngstown,OH

Summary

Driven and determined aspiring mathematician and physicist, with a passion for applying analytical thinking to real-world challenges. Interested in contributing to research at NASA and using mathematics to address sociological issues, such as epidemiology. Known for combining strong problem-solving skills and artistic creativity with a sharp sense of humor, and a bold, goal-oriented mindset.

Overview

5
5
years of professional experience

Work History

Front Desk Student Assistant

Kilcawley Center- Youngstown State
Youngstown, Ohio
07.2025 - Current
  • Managed front desk operations, answered phone inquiries, and directed students and visitors to appropriate services and departments.
  • Provided guest services by greeting visitors, offering information, and enhancing the overall campus experience.
  • Scheduled student appointments, and coordinated room reservations for events and functions.
  • Printed student IDs, and maintained office supplies and equipment to support daily operations.
  • Collaborated with a diverse team to deliver excellent customer service in a fast-paced, student-focused environment.

DoorDash Driver

DoorDash
Youngstown, Ohio
04.2025 - 06.2025
  • Provided timely, accurate, and customer-focused delivery service in a fast-paced environment.
  • Navigated local routes efficiently while managing multiple deliveries, and ensuring food quality and order accuracy.
  • Communicated effectively with customers, and resolved issues quickly to maintain high satisfaction ratings.
  • Adhered to traffic laws and company policies to ensure safe and professional deliveries.
  • Demonstrated reliability, independence, and a commitment to excellent service on every route.

Student Office Assistant

Registration & Records- Youngstown State
Youngstown, Ohio
08.2024 - 06.2025
  • Answered and directed incoming phone calls, addressed inquiries, and connected individuals with the appropriate departments.
  • Organized, processed, and mailed diplomas and transcripts; received and distributed incoming mail.
  • Retrieved and located student records and information for various administrative needs.
  • Coordinated with office staff, and completed interdepartmental errands to support daily operations.
  • Maintained a strong focus on efficiency, confidentiality, and clear, helpful communication as part of a collaborative team.

Figure Skating Coach

Deep Freeze Skating Club
Youngstown, Ohio
09.2020 - 10.2022
  • Coached skaters of all ages and skill levels, focusing on technical development, choreography, and performance preparation.
  • Organized and managed practice schedules to effectively utilize rink time and resources.
  • Fostered a positive and supportive team environment through strong communication and mentorship.
  • Promoted discipline, confidence, and athletic growth in both individual and group training sessions.
  • Demonstrated dedication to skater development and long-term success, on and off the ice.

Education

Bachelor of Science - Double Major in Mathematics & Astrophysics

Youngstown State University
Youngstown, OH
01-2028

High School Diploma -

Boardman High School
Boardman, OH
06-2024

Skills

  • Problem-solving, resilience, and self-motivated
  • Public speaking & people skills
  • Quick learner, adaptability, and willingness to take risks
  • Confident, outgoing, and sense of humor
  • Comfortable engaging with diverse groups
  • Attention to detail, thoroughness, and precision

Languages

Italian
Professional

Affiliations

  • USFSA Competitive Figure Skating, [2018–Present]
  • USFSA Theater On Ice, [2018–2022]
  • Fitness & Weight Training
  • Sewing & Art

Accomplishments

  • USFSA Theater On Ice Champion, [2022]
  • Orchestra Solo & Ensemble First Place Medalist, [2022]
  • USFSA National Medalist, [2021]
  • USFSA Multi-Time Regional Medalist, [2018–2024]

Volunteer Experience

  • Volunteered with Alpha Xi Delta’s Kindly Hearts Initiative, supporting youth experiencing foster care and homelessness; contributed ~10 hours each semester.
  • Participated in Greeks in the Streets, a campus-wide service event focused on beautifying downtown Youngstown through community trash cleanup (once per semester).

References

References available upon request.

Timeline

Front Desk Student Assistant

Kilcawley Center- Youngstown State
07.2025 - Current

DoorDash Driver

DoorDash
04.2025 - 06.2025

Student Office Assistant

Registration & Records- Youngstown State
08.2024 - 06.2025

Figure Skating Coach

Deep Freeze Skating Club
09.2020 - 10.2022

Bachelor of Science - Double Major in Mathematics & Astrophysics

Youngstown State University

High School Diploma -

Boardman High School

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