Drake Sharpton
Smyrna,TN
Summary
Dedicated Cable Installer with Direct Line Global, recognized for enhancing customer satisfaction through efficient installations and effective troubleshooting. Proficient in fiber optic installation and committed to continuous learning, I excel in team collaboration and problem-solving, consistently delivering high-quality results while adhering to safety protocols and industry standards.
Overview
3
3
years of professional experience
Work History
Cable Installer
Direct Line Global
09.2022 - Current
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Enhanced system performance for clients by conducting thorough testing and troubleshooting of cable connections.
- Reduced installation errors by carefully following guidelines and best practices for cable placement and connection.
- Maintained professional appearance at all times while working on-site representing the company brand positively.
- Streamlined the installation process through effective communication with dispatchers, supervisors, and other team members as needed.
- Stayed current with industry standards and technology advancements through regular training sessions and workshops.
- Actively participated in routine meetings to discuss progress updates, ongoing challenges, solutions, best practices sharing among teammates.
- Adhered to safety protocols during installations, ensuring a secure work environment for both employees and customers.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Installed wiring, cabling and networking hardware on customer premises.
- Read blueprints and schematics to correctly place equipment.
Education
Smyrna High School
Smyrna, TN05.2022
Skills
- Time management efficiency
- Communication systems
- Critical thinking
- Hand tool proficiency
- Continuous learning commitment
- Problem solving prowess
- Quality control standards
- Blueprint reading
- Conflict resolution techniques
- Fiber optic installation
- Ladder safety awareness
- Team collaboration aptitude
- Inventory management Know-how
- Physical stamina maintenance
- Equipment calibration proficiency
- Signal testing
- Structured cabling
- Telecommunications regulations
- Safety protocol adherence
- Cabling layouts
- Troubleshooting skills
- Device configuration
- System testing
- Troubleshooting
- Cable installation
- Cable arrangements
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Equipment installation and repair
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Safety awareness
- Installing equipment
- Data cabling installation
- Decision-making
- Relationship building
- Safety practices
- Troubleshooting systems
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Problem diagnosis
- Professionalism
- Device installation
- Time management abilities
- Continuous improvement
- Adaptability
Timeline
Cable Installer
Direct Line Global
09.2022 - Current
Smyrna High School
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