Drake Stanton
Scottsdale,AZ
Summary
Dynamic IT Analyst with many years of experience, excelling in problem resolution and project management. Adept at collaborating with teams to enhance software solutions and optimize IT systems. Strong client relations skills complemented by technical expertise in IT support, driving user satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
IT Analyst
Northern Arizona University
Flagstaff, Arizona
08.2023 - Current
- Supported users with technical issues through troubleshooting and problem resolution.
- Collaborated with departments to gather requirements for new software solutions.
- Trained staff on new technologies and best practices for IT use.
- Analyzed IT systems to identify areas for improvement and optimization.
- Maintained documentation for system configurations and user instructions.
- Provided support to end-users in troubleshooting application issues.
Sales Associate
Lululemon Athletica
Flagstaff, AZ
08.2024 - 05.2025
- Educated customers on product features and benefits for informed purchases.
- Maintained visual merchandising standards to enhance product presentation.
- Participated in store events to promote brand engagement and community involvement.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Bachelor of Science - Computer Science
Northern Arizona University
Flagstaff, AZ05-2025
Skills
- IT support
- Software development
- Project management
- Client relations
- Team collaboration
- Problem resolution
- Technical writing
References
References available upon request.
Timeline
Sales Associate
Lululemon Athletica
08.2024 - 05.2025
IT Analyst
Northern Arizona University
08.2023 - Current
Bachelor of Science - Computer Science
Northern Arizona University
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