Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
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Drake Turner

Drake Turner

Kissimmee,United States

Summary

Experienced insurance professional with several-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Complex Outside Property Adjuster

Allstate
Orlando
12.2023 - Current
  • Efficiently handled over 200+ moderate to complex property and casualty claims from first notice of loss to claim settlement and closure
  • Accurately and expeditiously settled claims involving water, fire, lightning, wind and hail, biohazard, vandalism, vermin, and auto
  • Reliably maintained the fastest claim closure rate in MCO per quarterly metrics with an average claim life cycle of 5.6 days
  • Conducted in-depth investigations by analyzing policy verbiage, state specific statutes, submitted testimony and evidence by insureds, and written reports by industry experts to ensure quality coverage decisions
  • Handled negotiations with Public Adjusters and litigation teams on estimates ranging from $0-$100,000
  • Effectively investigated all claims for subrogation potential and made proper referrals to recuperate funds from liable party
  • Drafted official letters to insureds, law offices, contractors, and industry experts on a regular basis
  • Set reserves accurately and timely on all claims to ensure that estimate payouts are as expected in budget
  • Collaborated with many different internal and external departments to move complex claims to closure in a timely manner
  • Deployed proper industry professionals to assist with mitigation at loss site to prevent further damages from occurring in an expeditious manner
  • Assisted in training multiple new employees to affirm readiness for field operations.

Daily Field Property Adjuster

AAA Insurance
Orlando
10.2023 - Current
  • Promptly contacted insureds to schedule inspection dates and settlement recommendations, ensuring accurate and timely communication with internal and external members
  • Prepared organized claim file documentation and file notes during each stage of the claims process
  • Successfully scoped, estimated, and settled 100+ claims with damages from either wind or hail
  • Prepared comprehensive claim reports and photos of the loss to verify damages to carrier
  • Made consistent contact with management team and desk adjusters to ensure prompt delivery of settlements to insureds.

Catastrophe Field Property Adjuster

Renfroe
Orlando
10.2022 - 10.2023
  • Successfully scoped and drawn estimates for over 300+ complex catastrophe claims for residential dwellings, with damage including wind, hail, and flood
  • Conducted detailed inspections and assessments of damaged properties, documenting findings and estimating repair costs in compliance with industry standards and policy guidelines
  • Collaborated closely with policyholders, contractors, engineers, and other experts to ensure accurate evaluation of damages and appropriate coverage determinations
  • Negotiated settlements with policyholders, demonstrating effective communication and a fair, results-oriented approach to claim resolution
  • Prepared comprehensive reports, including claim documentation, estimates.

Project Manager

Wabo Roofing
Houston
01.2022 - 10.2022
  • Scheduled consultations with homeowners on project scope, timeline, and expectations for building projects
  • Including physical roof and interior inspections to accurately assess needs
  • Utilized Xactimate to draw estimates for roof replacements, repairs, additions to dwellings, and detached living spaces
  • Maintained consistent communication with homeowners, suppliers, and construction crew to ensure scheduled build ran smoothly
  • Sourced materials for build that met client’s needs
  • Handled transactions on accounts with an average of $20,000
  • Successfully closed over 200+ projects in first year.

Education

Xactimate LVL2 Certification -

Verisk
10.2023

All-Lines Adjuster Pre-licensing -

AdjusterPro
Houston, TX
02.2023

Finance -

Nicholls State University
Thibodaux, LA
08.2021

College Preparatory -

Thibodaux High School
Thibodaux, LA
05.2018

Skills

  • Ability to Work in a Team
  • Communication Skills
  • Fast Learner
  • Customer Service
  • Flexibility and Adaptability
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Policy Interpretation
  • Technical knowledge
  • Decision-Making

Certification

NPN- 20197613, Licensed to handle claims in all states – Allstate appointment

Personal Information

Title: Insurance Property Adjuster

Timeline

Complex Outside Property Adjuster

Allstate
12.2023 - Current

Daily Field Property Adjuster

AAA Insurance
10.2023 - Current

Catastrophe Field Property Adjuster

Renfroe
10.2022 - 10.2023

Project Manager

Wabo Roofing
01.2022 - 10.2022

Xactimate LVL2 Certification -

Verisk

All-Lines Adjuster Pre-licensing -

AdjusterPro

Finance -

Nicholls State University

College Preparatory -

Thibodaux High School

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Drake Turner