Drake Viers
West Jordan,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Through retail experience, I've developed skills that can be transferable to any departments or businesses.
Overview
5
5
years of professional experience
Work History
Union Benefits Specialist
AO Globe Life
2023.03 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.4
- Streamlined benefits administration processes for improved efficiency and reduced errors.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
Fulfillment Team Leader
Target
2022.07 - 2023.02
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Organized schedules and daily assignments for team, leveraging individual knowledge and strengths to maximize success.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Created and distributed monthly and annual reports to management regarding team performance.
- Oversaw teams of around 30 individuals during peak business time consistently.
Closing Team Leader
Target
2021.01 - 2022.07
- Built strong relationships with customers through positive attitude and attentive response.
- Strategized with Store Director and other Executive Leaders to drive sales via resets and various projects.
- Verified shift sales with cash count and drawer balancing.
- Implemented new strategies to improve employee work.
- Monitored team operations and workflow during busy periods, making adjustments to assist in areas with low staffing.
- Oversaw entire store operations, leading a team of over 40 through successful closing procedures
Delivery Driver
Jimmy Johns Gourmet Subs
2020.01 - 2020.09
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Collected and recorded customer payments with accuracy.
Education
High School Diploma -
Center-Point-Urbana High School
Center Point05.2018
Skills
- Leadership Skills
- Problem Solving Skills
- Customer Service Skills
- Management Skills
- Interpersonal Skills
- Product Promotion Skills
- Teamwork and Collaboration Skills
- Attention to Detail
- Work Planning and Prioritization
- Relationship Building
Languages
Spanish
Limited Working
Timeline
Union Benefits Specialist
AO Globe Life
2023.03 - Current
Fulfillment Team Leader
Target
2022.07 - 2023.02
Closing Team Leader
Target
2021.01 - 2022.07
Delivery Driver
Jimmy Johns Gourmet Subs
2020.01 - 2020.09
High School Diploma -
Center-Point-Urbana High School
Similar Profiles
Dmytro KalsaDmytro Kalsa
Life Insurance Agent at AO Globe LifeLife Insurance Agent at AO Globe Life
Maria WrightMaria Wright
Life Insurance Producer at AO Globe LifeLife Insurance Producer at AO Globe Life
Tracey PiciTracey Pici
Health Life Insurance Agent at AO Globe LifeHealth Life Insurance Agent at AO Globe Life