Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Drake Clifton

West Bloomfield,MI

Summary

Emerging communications professional pursuing a career opportunity that fully utilizes my strong organizational and dynamic communications skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Employment Placement Specialist

Cherry Health
06.2023 - Current
  • Facilitate successful reintegration of returning citizens into the workforce through personalized case management, employment coaching, and community resource coordination, resulting in increased job placements and sustainable livelihoods.
  • Implement employment readiness programs tailored to the unique needs of returning citizens, conducting weekly classes fostering skill development, job search strategies, and self-sufficiency, leading to improved employment outcomes and reduced our programs unemployment rate.
  • Collaborate with returning citizens to identify barriers to employment, develop individualized action plans, and connect them with supportive services and job opportunities, ultimately empowering our residents to secure meaningful employment and achieve long-term stability.
  • Increase successful placements by developing strategic relationships with local employers and understanding their hiring needs.
  • Improve candidate satisfaction by providing personalized career counseling and guidance throughout the job search process.
  • Enhance employer partnerships by conducting regular follow-ups and addressing concerns promptly, ensuring long-term collaborations.
  • Empower returning citizens to advocate for themselves, build confidence, and develop the skills necessary to succeed in the workforce.

Technical Recruiter

Apex Systems
09.2022 - 04.2023
  • Sourced and selected applicants for technical positions within company.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Managed the full recruitment cycle from job posting to offer acceptance and through the onboarding process, conducting follow-ups to ensure a smooth and positive candidate experience throughout.
  • Wrote and posted technical job descriptions
  • Developed and implemented strategies to identify and source technical talent for multiple industries.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Referred candidate resumes to customer account managers for evaluation and submission.
  • Conducted 20+ calls per day outsourcing to potential candidates.

Refinance Escrow Closer

Amrock
01.2020 - 05.2022
  • Researched titles and managed our closing process.
  • Contacted appropriate agencies to complete searches, order records and obtain documents.
  • Audited our closing packages and documents, noted issues and pursued resolutions in order to facilitate the closing processes.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Collaborated with team members to achieve target results.
  • Offered friendly and efficient service to customers, handled challenging situations.

Customer Service Sales Representative

Best Buy
07.2019 - 10.2020
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules
  • Resolved customer concerns
  • Inventory management
  • Merchandise sales

Class Auditor

Central Michigan University Athletic Department
09.2018 - 01.2019
  • Academic enhancement for Athletes.
  • Audited individual athletes on class attendance.
  • Classroom attendance data entry
  • Organized data

Group Sales Intern- College Internship

United Shore Professional Baseball League- Group
05.2018 - 08.2018
  • Set up and prepared Jimmy Johns field for a clean environment.
  • Organized visitors for group photos on the field in efficient time.
  • Implemented Group Packages to exceed client expectations.
  • Problem resolution- for guest issues involving group services.

Media Relations Intern- Summer Internship

Wayne State University
05.2017 - 07.2017
  • Retrieved and organized archives.
  • Managed scoreboard in press box.
  • Data organization and entry
  • Communicated with staff and faculty at all levels
  • Statistical analysis and input

Education

Bachelors of Applied Arts - Communication

Central Michigan University
Mount Pleasant, MI.
05.2019

Skills

  • Excellent verbal communication skills
  • Strong Work Performance
  • Public Speaking experience
  • Goal oriented-Self Disciplined
  • Problem Resolution experience
  • Active with various Social Media platforms
  • Adapts to new technology easily
  • Data entry experience
  • >5 yrs Customer service skills
  • Counseling and Support
  • Client Advocacy

Affiliations

Communications. Minor: Sports management Personal Development: *On educational board and a member for Communication Association (CA) (2015-2018) *Member of Sports Management Association (SMA) (2016-present) *Member of Student Government Association (representing CA) (2017-2018) * Men About Change Volunteer Work: *Greater Lansing Food Bank, Mount Pleasant, MI. Winter 2014 *Organizing the sorting of canned foods *Ongoing leadership with our volunteer group and communication skills Certifications:

Certification

College Positive Volunteer training. Central Michigan University. October 26, 2017

Timeline

Employment Placement Specialist

Cherry Health
06.2023 - Current

Technical Recruiter

Apex Systems
09.2022 - 04.2023

Refinance Escrow Closer

Amrock
01.2020 - 05.2022

Customer Service Sales Representative

Best Buy
07.2019 - 10.2020

Class Auditor

Central Michigan University Athletic Department
09.2018 - 01.2019

Group Sales Intern- College Internship

United Shore Professional Baseball League- Group
05.2018 - 08.2018

Media Relations Intern- Summer Internship

Wayne State University
05.2017 - 07.2017

Bachelors of Applied Arts - Communication

Central Michigan University

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Drake Clifton