Cymone Drake
Enterprise,AL
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Solutions Specialist
CORPORATE VERIZON, WIRELESS
10.2020 - 03.2023
- Researched business opportunities by evaluating prospects and analyzing sales solutions.
- Utilized OPUS to create and analyze marketing and sales reports to track budgets for supply and reconciliation.
- Assisted management by communicating, editing and updating policies, boosting overall productivity 100%.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Solutions Specialist
CORPORATE AT&T
01.2018 - 10.2020
- Acted as inside sales representative through cold calling and pursuing qualified leads.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Insurance Claims Adjuster
Internship Training
05.2023 - 06.2023
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Documented all investigation activity and presented reports to management.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Education
Associate of Business Administration - Business Administration And Management
George C Wallace Community College - Dothan
Dothan, AL05.2024
Skills
- Performance Goals
- Product Management
- Sales Solutions
- Property Adjusting
- Litigation Support
- Claims Negotiation
- Claims File Management Processes
- Xactimate Specialist
- Microsoft Word
- Eyeglass Fittings
- Manual Refractions
- Chart Documentation
- Intraocular Pressure Measurement
- Ophthalmologist Support
Certification
- CSP - Certified Sales Professional
- Licensed Insurance Adjuster Property & Casualty
- COA - Certified Ophthalmic Assistant
Timeline
Insurance Claims Adjuster
Internship Training
05.2023 - 06.2023
Sales Solutions Specialist
CORPORATE VERIZON, WIRELESS
10.2020 - 03.2023
Sales Solutions Specialist
CORPORATE AT&T
01.2018 - 10.2020
Associate of Business Administration - Business Administration And Management
George C Wallace Community College - Dothan
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