Draper Joy
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Loan Officer
Genfed Financial Credit Union
11.2020 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Managed a diverse portfolio of 35 loans per month while maintaining strong relationships with borrowers and referral partners.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Negotiated favorable loan terms with borrowers, increasing overall profitability for the company.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
Aircraft Maintenance Technician
United States Air Force
06.2016 - 06.2020
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Streamlined work processes by implementing standardized procedures for routine maintenance tasks.
- Collaborated with other technicians to complete complex repairs and improve team efficiency.
Education
Associate of Applied Science - Aircraft Powerplant Technology
Community College of The Air Force
Montgomery, AL09.2019
Skills
- Customer service-focused
- Experian Transact SM
- Financial transactions expertise
- Deep knowledge of bankruptcy processes
- Creative solutions
- Workforce Management
- Strategic Planning
- Maintenance Scheduling
- Service-oriented mindset
Certification
NMLS certified
Timeline
Loan Officer
Genfed Financial Credit Union
11.2020 - Current
Aircraft Maintenance Technician
United States Air Force
06.2016 - 06.2020
Associate of Applied Science - Aircraft Powerplant Technology
Community College of The Air Force
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