Draven Rodriguez
Seguin,TX
Overview
1
1
year of professional experience
Work History
Host/Busser
Fish City Grill
San Antonio, TX
08.2023 - 07.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Notified server after seating parties in section to facilitate prompt service.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
High School Diploma -
Claudia Taylor Johnson HS
San Antonio, TX05-2024
Skills
- Reservations Management
- Team Collaboration
- Server Support
- Customer Service
- Professional Appearance
- Detail Oriented
Timeline
Host/Busser
Fish City Grill
08.2023 - 07.2024
High School Diploma -
Claudia Taylor Johnson HS