ROBERT C. CHAMPION JR.
Summary
Regional Sales Director with over 15 years of experience in leading high-performing sales and operations teams remotely, managing groups ranging from 5 to 200 employees across the Midwest. Skilled in navigating the competitive and rapidly evolving technology and communication marketplace, with a specialized focus on personnel and people development.
Overview
19
19
years of professional experience
Work History
Regional Sales Director, Illinois/Wisconsin
OSL Retail Services
09.2021 - Current
- Send daily emails, cash reports, and inventory counts
- Train associates effectively to maximize their potential
- Recruit and onboard personnel
- Conduct district and regional conference calls
- Act as a liaison for B2B interactions
- Provide regular reports to sales leadership
- Identify market trends and opportunities for growth
- Develop and manage P&L plans for the market
- Oversee and manage the performance of District Sales Managers
- Supervise 69 retail locations
- Lead training and development for multi-unit team leaders, district managers, and other key personnel
- Cultivate relationships with carrier partners, vendors, and Walmart executive leadership
District Manager, Illinois
OSL Retail Services
04.2020 - 09.2021
- Send daily emails, cash reports, and inventory counts
- Develop multi-unit area managers
- Train associates effectively to enhance their skills
- Recruit and onboard new personnel
- Conduct district and regional conference calls
- Generate and manage district-wide schedules
- Provide regular reports to sales leadership
- Identify market trends and opportunities for improvement
District Manager, Illinois/Indiana
Market source/Target Tech
07.2013 - 04.2020
- Assist customers in purchasing cellular equipment
- Open and close kiosk locations
- Send daily emails, cash reports, and inventory counts
- Train associates to enhance their skills and performance
- Recruit and onboard new personnel
- Conduct district and regional conference calls
- Serve as a Business-to-Business (B2B) liaison
- Generate and manage district-wide schedules
- Provide regular reports to sales leadership
- Identify market trends and opportunities for growth
Lead Coordinator/Mentor
Alliance for Community Peace/NRI
09.2010 - 09.2012
- Led initiatives to explore community collaborations and develop supplemental support services for youth
- Focused on providing interpersonal support, guidance, and sharing insights from personal experiences
- Compiled monthly data into actionable operational reports
- Supervised and mentored young adults on issues related to violence, drugs, and coping strategies
Customer Service Representative
Cingular Wireless
07.2005 - 11.2008
- Transferred customer calls to the appropriate staff
- Processed and entered customer orders efficiently
- Provided customers with detailed information about products and services
- Analyzed transactions to ensure accuracy, corrected records, and adjusted errors
Education
Master’s - Divinity
Grand Canyon University
01.2019
Bachelor’s - Christian Studies
Grand Canyon University
01.2016
Automobile Technology -
Kennedy King College
01.2000
High School Diploma -
Chicago Vocational High School
01.1996
Skills
- Strategic Planning and Development
- Start-ups
- Performance Management
- P&L/Financial Management
- Sales Leadership
- Sales Growth
- Multi-Cultural Team Leadership
- Sales Presentations
- Leading Remote Sales Teams
- Top Talent Acquisition
- Recruitment
- Employee Development
- Negotiation Skills
- Driving Accountability
- CRM Proficiency
- Relationship Management
- Time Management
- Change Management
- Training and Coaching
- Retail Management
- Project Management
Timeline
Regional Sales Director, Illinois/Wisconsin
OSL Retail Services
09.2021 - Current
District Manager, Illinois
OSL Retail Services
04.2020 - 09.2021
District Manager, Illinois/Indiana
Market source/Target Tech
07.2013 - 04.2020
Lead Coordinator/Mentor
Alliance for Community Peace/NRI
09.2010 - 09.2012
Customer Service Representative
Cingular Wireless
07.2005 - 11.2008
Bachelor’s - Christian Studies
Grand Canyon University
Automobile Technology -
Kennedy King College
High School Diploma -
Chicago Vocational High School
Master’s - Divinity
Grand Canyon University
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