Edgard Delgado
Oak Creek,WI
Summary
Experienced U.S. Navy veteran with expertise in regional management, driving operational efficiency and market growth. Skilled in strategic planning, team leadership, and optimizing performance to achieve business goals. Known for fostering collaboration, adapting to change, and delivering measurable results, with strong communication and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Regional Director of Southeastern Wisconsin
State of Wisconsin-Department of Workforce development
05.2021 - Current
- Applies evidence-based methods to optimize the relationship between the management team and external stakeholders
- Received DMC award from the DET division leadership for implementing strategies that have helped the organization statewide
- Develops policy and procedure development for the region and state-wide operations of the organization
- Ensures that regional budgets are modified, reviewed, and approved in a timely manner for proper allocations
- Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations to increase Wisconsin's labor supply
- As a board member of Employ Milwaukee and the Southeastern Development Board, which includes Racine, Kenosha, and Walworth counties, I serve on the board to provide operational strategies based on their current resources
Finance Shared Services Manager-Billing
Fidelity National Information Services (FIS)
12.2014 - 08.2020
- Provided operational and strategic leadership to the Financial billing team that produced $500M annually in revenue.
- Championed a culture of continuous improvement, promoting open feedback loops among team members to drive ongoing progress towards excellence.
- Coordinated shared services projects from inception to completion, managing timelines and resources effectively.
Finance Shared Services Analyst II
Fidelity National Information Services (FIS)
12.2012 - 12.2015
- Documented step by step procedures for all technological systems that include PeopleSoft, SAP, and ASP 400
- Within a year of joining the company, was selected to train a team of 11 personnel on new system processes and procedures
- Provided suggestions for CRM/ERP enhancements in order to ensure that we met and complied with management's direction
- Passed all internal/external audits conducted by internal/external parties and recognized for those efforts.
Machinist Mate 3rd Class Surface Warfare Specialist
U.S. Navy
08.2002 - 05.2006
- Graduated top of the class in Navy Engineering School, and advanced in rank for displaying high-level military class
- Youngest Engineering Training Team member & sailor on board the USS ESSEX to qualify for Plant Supervisor
- Good Conduct Award recipient, and honorably discharged from the military in 2006.
Education
Doctoral Degree -
University of Wisconsin-Whitewater
Whitewater, WI05.2024
Master of Business Administration (MBA) -
Louisiana State University
Shreveport, LA12.2018
Bachelor of Science, Business -
University of Wisconsin-Parkside
Kenosha, WI12.2010
Skills
- Efficient in Microsoft Office, Oracle and SAP
- Excellent verbal and written communication skills
- Operations Management
- Process Improvements
- Strategic Planning
- Data Analysis
- Change Management
- Logistics
Languages
Spanish
Native or Bilingual
Timeline
Regional Director of Southeastern Wisconsin
State of Wisconsin-Department of Workforce development
05.2021 - Current
Finance Shared Services Manager-Billing
Fidelity National Information Services (FIS)
12.2014 - 08.2020
Finance Shared Services Analyst II
Fidelity National Information Services (FIS)
12.2012 - 12.2015
Machinist Mate 3rd Class Surface Warfare Specialist
U.S. Navy
08.2002 - 05.2006
Master of Business Administration (MBA) -
Louisiana State University
Bachelor of Science, Business -
University of Wisconsin-Parkside
Doctoral Degree -
University of Wisconsin-Whitewater
Similar Profiles
Jeffrey McMahonJeffrey McMahon
Adjudicator at State of Wisconsin-Department of Workforce DevelopmentAdjudicator at State of Wisconsin-Department of Workforce Development
Mary (MJ) SillsMary (MJ) Sills
Unemployment Insurance Adjudication Supervisor at State Of Wisconsin-Department Of Workforce DevelopmentUnemployment Insurance Adjudication Supervisor at State Of Wisconsin-Department Of Workforce Development
Jessica SchroederJessica Schroeder
ITSC Services Senior at State Of Wisconsin Dept Of Workforce DevelopmentITSC Services Senior at State Of Wisconsin Dept Of Workforce Development