Dre Rivera
Fruita,CO
Summary
Versatile and dynamic professional. Exceptional multitasking and problem-solving. Skilled in crisis intervention, conflict resolution, motivational interviewing, and operating well in both individual and team capacities. Ensuring safety and support to clients and staff. Adaptive to different processes and driven by company objectives, resourceful and results-driven, with a passion for growth and efficiency to meet company needs, and increase service value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Services Professional
YSS1 Grand Mesa Youth Services
Grand Junction, CO
07.2023 - Current
- Managed daily operations of the correctional facility, including overseeing youth movement, meal distribution, and recreational activities.
- Utilized problem-solving skills to resolve conflicts between youth and staff members.
- Performed PSI trained techniques in emergency situations.
- Ensured that all areas of the correctional facility are secure at all times by performing regular inspections.
- Developed skills in conducting security searches and pat-downs to ensure the safety of youth and staff.
- Performed crisis intervention when necessary, by providing counseling services for troubled youth.
- Assisted with program development initiatives to improve services for youth.
- Utilized motivational interviewing techniques when working with resistant populations.
- Remained level-headed and proactive during emergency situations.
- Responded promptly to emergency situations as needed.
- Maintained records of all security related incidents, such as access control logs and incident reports.
City Carrier Assistant
United States Postal Services
Grand Junction, CO
06.2022 - 06.2023
- Utilized knowledge of postal regulations to ensure proper handling of packages.
- Operated a variety of vehicles in a safe manner, according to local traffic laws.
- Provided assistance with other related duties, as requested by supervisors.
- Developed strong organizational skills to manage a daily workload efficiently.
- Adhered to all applicable safety guidelines while operating motor vehicles.
- Exercised sound judgment when making decisions on the job site.
- Ensured compliance with USPS policies and procedures related to mail delivery.
- Provided timely feedback to management regarding any issues encountered during delivery routes.
- Assisted customers with mail and package delivery, providing excellent customer service at all times.
Security Gaurd
Citadel Security
Grand Junction , CO
04.2022 - 08.2022
- Conducted daily security patrols of assigned areas.
- Identified potential security risks and recommended corrective actions.
- Answered questions from the public regarding facility rules and regulations.
- Provided customer service assistance to staff and visitors in a professional manner.
- Reviewed security logs to ensure proper documentation was maintained.
- Enforced safety regulations and monitored access control points.
- Issued visitor badges and access cards to authorized personnel.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Patrolled crowds during events to preserve order and promote security.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Security Officer
West Springs Hospital
Grand Junction, CO
01.2022 - 06.2022
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Performed routine checks of doors, windows, and gates for security breaches.
- Observed, reported and documented suspicious activities to management.
- Prepared detailed reports of security incidents and investigations.
- Maintained daily logs of all activity occurring on the premises.
- Enforced safety and security regulations to protect property and personnel.
- Maintained accurate documentation of all services rendered to ensure compliance with state regulations.
- Provided escorts for visitors as needed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted in the development and implementation of security policies and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Care Specialist
Hilltop Life Adjustment Program
Grand Junction, CO
10.2018 - 04.2022
- Adapted treatment plans based on the individual needs and preferences of clients.
- Performed light housekeeping duties, such as changing bed linens, doing laundry, and cleaning bathrooms.
- Skill in writing incident reports.
- Developed and implemented effective strategies for providing care to individuals with special needs.
- Organized recreational activities that promote socialization, independence, and self-esteem among patients.
- Provided transportation services to appointments, errands, or leisure activities.
- Collaborated with healthcare professionals to provide quality care for clients.
- Provided compassionate, respectful, and patient-centered support to clients in need of assistance.
- Applied First Aid and CPR techniques when necessary.
Education
High School Diploma -
GOAL Academy
Colorado Springs07.2014
Some College (No Degree) - Manufacturing Welding Technology
Colorado Mesa University
Grand Junction, CO, USSkills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Multitasking
- Problem-solving
- Time management
- Excellent communication
- Computer skills
- Dependable
- Critical thinking
- Flexible and adaptable
- Active listening
- Decision-making
- Calm under pressure
- Microsoft office
- Motivational interviewing
- Conflict resolution
- Security procedures
- Emergency response
- Report writing
- First Aid Ability
- CPR/AED
- Organizational skills and attention to detail
Certification
- CPR/First Aid
- PSI
References
References available upon request
Accomplishments
- Certificate of Appreciation for tireless efforts and my role at Grand Mesa Youth Cervices
- Certificate of Appreciation for Balance in honor of the care shown for the work and team by promoting a healthy work-life balance that supports those around me.
References
References available upon request.
Timeline
Youth Services Professional
YSS1 Grand Mesa Youth Services
07.2023 - Current
City Carrier Assistant
United States Postal Services
06.2022 - 06.2023
Security Gaurd
Citadel Security
04.2022 - 08.2022
Security Officer
West Springs Hospital
01.2022 - 06.2022
Care Specialist
Hilltop Life Adjustment Program
10.2018 - 04.2022
High School Diploma -
GOAL Academy
Some College (No Degree) - Manufacturing Welding Technology
Colorado Mesa University
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