Dreama Hamilton
Kenosha,WI
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-rounded with workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Using Mission and Values at the core every shift. Extremely career driven leads with pride day in and day out.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Starbucks
07.2022 - Current
- Enhanced team productivity by implementing efficient plays (ex. playbuilder) and task delegation
- Run shift with mission and values at my core. Helping bring baristas to ideal goal.
- Increased product stock levels by managing overall inventory and placing weekly order.
- Completed store opening and closing procedures and balanced tills, additionally nightly deposit, and weekly change order.
- Work along side peers and baristas to improve myself and team.
- Set the team for success in order to satisfy costumers and meet expectations.
Barista
Starbucks
09.2020 - 07.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Sanitize equipment to maintain store cleanliness at all times.
- Delivered excellent customer service and prompt food and beverage delivery.
- Trained incoming baristas on standards, quality, and knowledge.
- Help coach to standards across all partners.
Server
Cracker Barrell
01.2019 - 07.2020
- Provide high quality service, educate guests on offerings, help enable their decision, taking care of opening and closing checklists according to standards.
Beauty Consultant
Target
01.2018 - 01.2020
- Assisted guests with the usage of product and sales knowledge, implemented sales strategies resulting in growing customer base.
Sales Internship
Kenosha News
01.2013 - 01.2015
- Helped customers with questions, concerns and complaints in person, directly faced with rejection, collaborated with prospective clients to drive business development.
Education
Associate of Applied Science - Marketing
Gateway Technical College
Kenosha, WI05.2024
High School Diploma -
Indian Trail High School And Academy
Kenosha, WI06.2018
Skills
- Career Driven
- Customer-Oriented
- Attention to Detail
- Inventory Control
- Verbal Communication
- Problem Solver
- Friendly
- Dependable
- Role Modeling
- Cash Handling
Timeline
Shift Supervisor
Starbucks
07.2022 - Current
Barista
Starbucks
09.2020 - 07.2022
Server
Cracker Barrell
01.2019 - 07.2020
Beauty Consultant
Target
01.2018 - 01.2020
Sales Internship
Kenosha News
01.2013 - 01.2015
Associate of Applied Science - Marketing
Gateway Technical College
High School Diploma -
Indian Trail High School And Academy