Dreama Thompson
Utica,OH
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
PSR URGENT CARE
Knox Community Hospital
06.2023 - Current
- Enhanced patient care by implementing efficient triage processes and prioritizing urgent cases.
- Reduced wait times for patients by streamlining the check-in process and optimizing nurse scheduling.
- Improved patient satisfaction scores with compassionate care and effective communication techniques.
- Contributed to a safer work environment by identifying potential hazards and proposing corrective actions.
Owner
DJ's Village Gifts
10.2016 - 06.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
- Implemented marketing strategies to increase brand awareness and attract new customers.
Retail Sales Supervisor Over 10 Stores (Gifts)
REM Smart Pharmacy
01.2012 - 04.2016
- Increased overall store sales by implementing effective merchandising strategies and product promotions
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly
- Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
Healthcare Support Worker
Self-employeed
01.2005 - 01.2012
- Assisted healthcare professionals with various medical procedures, ensuring efficient and accurate treatment delivery.
- Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Utilized strong organizational skills to manage multiple tasks efficiently while maintaining a high level of attention to detail in documentation.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
Owner
Dreamz Cleaning
01.2005 - 12.2011
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
High School Diploma -
Mt Vernon High School
05.1980
Skills
- Sales Leadership
- Customer Service
Timeline
PSR URGENT CARE
Knox Community Hospital
06.2023 - Current
Owner
DJ's Village Gifts
10.2016 - 06.2023
Retail Sales Supervisor Over 10 Stores (Gifts)
REM Smart Pharmacy
01.2012 - 04.2016
Healthcare Support Worker
Self-employeed
01.2005 - 01.2012
Owner
Dreamz Cleaning
01.2005 - 12.2011
High School Diploma -
Mt Vernon High School