To obtain a promising position in which there are opportunities to excel and grow and utilize my experience and education to its full capacity
Overview
11
11
years of professional experience
Work History
Probation Officer - Criminal Division
New Jersey Judiciary
Newark, NJ
2025.02 - Current
Coordinate and collaborate closely with the court's team leader, court clerk, judge, and chambers staff
Assist with daily activities and operations of the courtroom and provide support where it is needed
Aid the courts with case flow management, backlog reduction and management of jury trials
Interview defendants and victims of crime to prepare pre-sentence & pre-trial investigation reports
Investigate defendants by checking criminal history and contacting other agencies such as probation departments, courts, banks, insurance companies, credit card companies and hospitals for restitution information
Partners closely with management to research and resolve concerns
Contact drug treatment facilities regarding probationers' progress & child support agencies regarding custodial issues
Probation Officer - Child Support Division
New Jersey Judiciary
Jersey City, NJ
2023.01 - 2025.02
Perform case management, pre-disposition & intake functions
Monitor and enforce conditions of probation and/or court orders
Monitor and enforce child support orders
Conduct investigations, prepare reports and gather relevant facts pertaining to a case
Participate in team/work unit meetings, advise judges on case issues and make recommendations to the court
Manage case flow and review case statuses for appropriate calendar balance
Administrative Assistant Sr. - House Counsel
Progressive Insurance Company (Voss Nitsberg DeCoursey & Hawley)
Iselin, NJ
2019.01 - 2023.01
Handles the daily administrative needs of the insurance defense litigation law offices for House Counsel Attorneys
Filing motions, sending out subpoena deadlines, following up on phone calls to providers & collaborating with the attorneys on strategy
Support three to six attorneys with records procurement
Issue subpoena and/or HIPPA's (subpoenas by mail and/or process server)
Pay invoices associated with records & serve opposing counsel with records
Billing and Collections Clerk
ExamWorks
Roseland, NJ
2017.01 - 2018.12
Prepares & maintains systematic, accurate and timely processing of all invoices and monthly billing reports
Ensures all invoicing is billed daily & in accordance with company practices and client contract agreements
Conducts systematic review of all aging accounts over 30 days & contacts clients regarding the collection of outstanding accounts
Contacts clients to resolve any invoice problems or discrepancies, if necessary makes additional contact with clients for the collection of outstanding invoices
Prepare & provide various information as requested for audit and maintains files on all pertinent billing and account information
Volunteer - Attorney H. A. Gatlin
Newark, NJ
2016.06 - 2017.02
Responsible for sorting, organizing & maintaining office records accurately
Assisted with opening & maintaining case files
Answered & dispatched phone calls appropriately
Client Coordinator (Film Obtainment-Team Lead)
ExamWorks
Roseland, NJ
2014.06 - 2016.12
Requests signed medical authorizations and/or invoices from imaging centers & assisting with retrieving MRI'S, X-Ray's and medical records
Assist attorneys/paralegals with gathering information & helping meet deadlines for pending liability matters
Maintains daily contact with the Quality Assurance department regarding workflow & pending reports
Meeting the department's invoicing & client contact monthly quota
Ensures all practices are carried out in accordance with state, federal and legal regulations
Performs various clerical duties such as typing, scanning, filing, emailing & proofreading
Motivated team members and assessed performance by delegating tasks & deadlines for my internal team
Education
Bachelor of Science - Criminal Justice
New Jersey City University
NJ
01.2010
Skills
Case management
Investigation techniques
Report writing
Court procedures
Superior analytical & problem solving skills
Team collaboration
Conflict resolution
References
Professional references provided upon request.
Timeline
Probation Officer - Criminal Division
New Jersey Judiciary
2025.02 - Current
Probation Officer - Child Support Division
New Jersey Judiciary
2023.01 - 2025.02
Administrative Assistant Sr. - House Counsel
Progressive Insurance Company (Voss Nitsberg DeCoursey & Hawley)