Niaeshia Nicholson
Purvis,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
SaviLinx
Hattiesburg, MS
03.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Support Representative
Teleperformance USA
Killeen, TX
08.2020 - 03.2023
- Upheld high standards of customer services by responding to inquiries, needs and problems.
Customer Service Representative
Maximus
Hattiesburg, MS
08.2016 - 08.2020
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Oak Grove High School
Hattiesburg, MS05-2018
Skills
- Excellent customer service skills
- Problem Resolution
- High-Energy Attitude
- Ability to work in fast-paced environments
Timeline
Customer Service Representative
SaviLinx
03.2023 - 01.2024
Customer Support Representative
Teleperformance USA
08.2020 - 03.2023
Customer Service Representative
Maximus
08.2016 - 08.2020
High School Diploma -
Oak Grove High School
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