DREIZKA SOSTRE
BUFFALO,NY
Summary
Detail oriented individual with several years of diverse experience of exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem solving abilities, and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
PHLEBOTOMY TECH.
KALEIDA HEALTHCARE
06.2023 - Current
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Speak with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
PHARMACY TECH.
WOODMARK PHARMACY
03.2023 - 12.2023
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
PATIENT ENGAGEMENT SPECIALIST
CSS HEALTH
06.2021 - 03.2023
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Contact clients to verify account information, maintain accuracy, and insuring patient information before transferring over to a clinician.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications between doctors and patients
SCHEDULER COORDINATOR/PERSONAL CARE AIDE
ALLWEL
01.2017 - 06.2021
- Organize paperwork such as charts and reports for the office and staff needs as well as the patients
- Receive, record and addressed incoming and outgoing communication via telephone and email
- Set schedules for 300+ staff by planning and designating shifts and hours
- Organized company-wide events such as conferences, workshops, and training sessions by coordinating schedules, venues, and resources efficiently.
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
Graduate Certificate - Phlebotomy Technician/CPR Cert.
Buffalo Center of Arts & Technology
1221 Main Street, Buffalo, NYCertificate - Personal Care Aide
Erie Boces 1
Buffalo, NY03.2017
Certificate - Cosmetology
Marjon School Of Beauty
09.2014
Certificate - Medical Administrator
Booker T. Washington HS
09.2013
Skills
- Bilingual
- Punctual and Hardworking
- Attention to Detail
- Calm and Effective Under Pressure
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Caring and Empathetic
- Detail Oriented
Languages
English
Spanish
Timeline
PHLEBOTOMY TECH.
KALEIDA HEALTHCARE
06.2023 - Current
PHARMACY TECH.
WOODMARK PHARMACY
03.2023 - 12.2023
PATIENT ENGAGEMENT SPECIALIST
CSS HEALTH
06.2021 - 03.2023
SCHEDULER COORDINATOR/PERSONAL CARE AIDE
ALLWEL
01.2017 - 06.2021
Graduate Certificate - Phlebotomy Technician/CPR Cert.
Buffalo Center of Arts & Technology
Certificate - Personal Care Aide
Erie Boces 1
Certificate - Cosmetology
Marjon School Of Beauty
Certificate - Medical Administrator
Booker T. Washington HS
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