Drenishia Williams
Fort Worth,TX
Summary
Dedicated healthcare professional with proven expertise in HIPAA compliance and patient education at Premera Blue Cross, BCBS. Skilled in vital signs monitoring and fostering patient dignity, demonstrating a unique blend of technical proficiency and compassionate care. A proficient phlebotomy technician who understands standard blood harvesting techniques Committed to maintaining the highest quality standards when collecting, labeling, and processing samples and specimens.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
Phlebotomy Training Specialists
04.2024 - 10.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Home Health Aide
Consumer Direct Services
03.2020 - 04.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Provider Services Representative
Premera Blue Cross Blue Shield
06.2017 - 03.2020
- Educated providers on billing procedures, coding guidelines, and reimbursement policies for optimal claim submissions.
- Improve provider satisfaction by offering timely and precise updates on claim resolutions and navigating ICD 10
code and prior authorizations. - Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
Education
Diploma - Phlebotomy
Phlebotomy Training Specialist
Fort Worth10-2024
High School Diploma -
Southwest Highschool
Fort Worth06-2012
Skills
- HIPAA Compliance
- Blood collection techniques
- Patient education
- Medication Administration
- Vital signs monitoring
- ICD-10 Coding
- Medical terminology proficiency
- Data Entry
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomy Intern
Phlebotomy Training Specialists
04.2024 - 10.2024
Home Health Aide
Consumer Direct Services
03.2020 - 04.2024
Provider Services Representative
Premera Blue Cross Blue Shield
06.2017 - 03.2020
Diploma - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Southwest Highschool